Fields Lexus Glenview

My wife and I just bought our second pre-driven Lexus, an ES 350, from Bredemann Lexus and salesman Jim Dyra. Bredemann is by far the best and most professional car dealership I've ever been to, and Jim Dyr ES 350, from Bredemann Lexus and salesman Jim Dyra. Bredemann is by far the best and most professional car dealership I've ever been to, and Jim Dyra is quite simply the best car salesman on the planet. Jim completely redefines the definition of car salesman as he makes buying a car a truly pleasurable experience. He is completely honest, friendly, knowledgeable, and his goal is that you get the car you desire and drive out of the dealership with a smile on your face. When working with Jim you feel you are one of his family. He also knows everything about the Lexus you are buying. When on a test drive Jim shows you all the driving options of which he is expert in. The only time Jim is at all slightly pushy is after you have bought the car, signed all the papers and are ready to drive it out of the lot. He will then spend as long as it takes (one and a half hours for this purchase) showing you all the options. When programming the bluetooth one button phone dial of your family and friends involved several steps, Jim had us go through the steps with not one or two but with all five members of our family. We left the dealership knowing all the salient features of our Lexus without having to refer to the manual. On the 2000 pre-driven ES 300 Lexus we bought seven years ago, I offered Jim what we were willing to pay which was a bit less than the advertised price, he came back within minutes of checking with management and said "okay that's fine". And talk about Lexus value and reliability, we had our Lexus for 7 years with just the standard maintenance and put 90,000 miles on it and after getting the tradein value our cost was about $10,000. Like everyone I like to get a deal, but when I get incredible service from someone in this life I like to reward them. For this car I said Jim you are so good, I am going to pay the advertised price. Jim, came back with the paper work and said well I gave you a few hundred off and am throwing in the new car mats and the navigation system upgrade you wanted. I had to give something back for this gesture so for the first time in my life I bought the 4 year extended warranty, which probably with Lexus quality I don’t need. As long as my wife and I shall live and own a Lexus it will be from Bredemann and Jim Dyra More

If this message was sent yesterday, it is worth repeating. Jim Dyra deserves a medal for service above and beyond to octogenarians. His infinite patience, giving of his time and professionalism repeating. Jim Dyra deserves a medal for service above and beyond to octogenarians. His infinite patience, giving of his time and professionalism will be a very happy memory and make driving our “new” car a pleasure. Also, we are confident that he will always be ready to serve us whenever the need arises (to his chagrin, more often than he’d like) and he’ll do so with a smile . Brian Larson was equally professional and we definitely tested his patience with our lengthy indecision as to our financing option. Like Jim, he was a pleasure to work with. Pat Kappel has become my wife’s “buddy” and it has been her care of our service needs and her attitude – like Jim’s and Brian’s – that have kept us at Bredemann Lexus. We never considered looking anywhere else for a car, nor will we. Please pass on our sincere appreciation to these fine people. More

Bredemann made my car-buying experience very pleasant and easy!!! I have been a customer of this dealership for 6 years. I decided to purchase the 2014 Lexus RX specifically at this dealership, recently, easy!!! I have been a customer of this dealership for 6 years. I decided to purchase the 2014 Lexus RX specifically at this dealership, recently, because of their great customer service. Howard was very knowledgeable on the RX model and took the time to explain the very minute detail of the vehicle. Because Howard was unavailable, Sue took over the final paperwork. Sue was very patient, friendly and also took the time to explain the features of the vehicle and made sure I was comfortable before driving off. John Hash was also wonderful to deal with; he was very approachable and provided me with a competitive offer that I could not refuse. When it came to financing, Brad was efficient, thorough, sociable, funny and made the whole experience painless. I would highly recommend this dealership to anyone looking for a great car and great people to work with! More

I was looking for a Lexus sales person and found Sue Guido's name online, with excellent comments from others who had worked with Sue. I walked in with no appointment, Sue was available, and we took se Guido's name online, with excellent comments from others who had worked with Sue. I walked in with no appointment, Sue was available, and we took several vehicles out for a ride. I already had an old Lexus, and Sue knew I was going to test-drive a number of comparable cars (Audi, Mercedes, etc.) Sue gave me "space" to do this, and was there when I needed, but not "pushy" in the least when I did not. (She had every right to think that I would come back and end up with a Lexus, they are wonderful vehicles if you like a cushy ride with beautiful appointments.) While I was testing other cars, Sue found the color combo that I wanted in the ES350. When I went in to buy the car, she had the paperwork waiting, and I was finished and drove off in my new car less than two hours later! A great experience, could not have been easier. More

The staff at this dealership has proven to be extremely accommodating and responsive to virtually any request for problem solving. Any member to whom I have presented a question regarding the many option accommodating and responsive to virtually any request for problem solving. Any member to whom I have presented a question regarding the many options and applications that are amenities to my Lexus has been dealt with in a warm friendly and very patient fashion. I sometimes feel that I have been bothersome, but I have never been shut-out or refused careful attention to my query. More

We owned a Lexus bought from a different dealer seven years prior. After looking at various car choices to replace this car my wife went to Bredemann and was assisted by Sue Guido. She was very easy to w years prior. After looking at various car choices to replace this car my wife went to Bredemann and was assisted by Sue Guido. She was very easy to work with, knew the product well and did what was needed to get us the vehicle we were looking for. Very satisfied with her and the efficient financing process. More

This was the fourth Lexus we have purchased from Norma. We have come to rely on her integrity and willingness to "keep our best interest first". We hope to be doing business with her for many years to come We have come to rely on her integrity and willingness to "keep our best interest first". We hope to be doing business with her for many years to come. More

I have bought cars from Renis for over ten years. She is excellent! Very caring, quick response and attentive. She spends as much time as needed to make sure you have the correct vehicle and clearly under excellent! Very caring, quick response and attentive. She spends as much time as needed to make sure you have the correct vehicle and clearly understand how to operate your vehicle. I recommend her highly. Great dealership. More

Very pleasant and considerate sales person. Knowledgeable finance department. Smooth transaction. Friendly place. Would recommend to others. Sue Guido was very nice to deal with. finance department. Smooth transaction. Friendly place. Would recommend to others. Sue Guido was very nice to deal with. More

This is the best experience I ever had buying a car. The car was for my husband but, I went along for the ride since I would be a driver also. I went with him to 4 other car dealers, 4 different makes The car was for my husband but, I went along for the ride since I would be a driver also. I went with him to 4 other car dealers, 4 different makes for many painful hours. He said "please come with to the Lexus dealer and I promise this will be the last". It was and I am very happy. Our salesperson, Renis, is the most patient person. It is hard for people our age to catch on to new things quickly. We have had two lessons and she said come back or call if you need more help, which will probably happen. I can't believe the time she spent with us. She also told us to come back for the Saturday breakfast and that was a pleasant spurprise. Everyone who works at Brederman is great. Thank you from a person who hates car shopping. More