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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

May 04, 2023

They do a GREAT job on servicing And deliver on time and provide a loaner More

by rtarschis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
May 04, 2023 -

Fields Lexus Glenview responded

Thank you for choosing Fields Lexus Glenview! We appreciate your support.

April 22, 2023

Melinda was very helpful. She solved my issues. Made some suggestions that I followed. Thank you More

by Generaljohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Holmer, Malinda Montanez
Apr 24, 2023 -

Fields Lexus Glenview responded

It's great that Melinda was able to assist you with your concerns and provide helpful suggestions! She'll be ecstatic to receive your positive feedback. Our team appreciates your business and hopes to see you again at Fields Lexus Glenview!

April 21, 2023

Jim helped us tremendously in making our purchase possible. He kept me informed about the status of my new car every step of the way. More

by xenia_r
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Dyra
Apr 24, 2023 -

Fields Lexus Glenview responded

We're so glad to hear that Jim was a great help during your purchase at Fields Lexus Glenview! It's wonderful to know that he kept you informed about the status of your new car every step of the way. Thank you for taking the time to share your experience.

April 17, 2023

Bob, from Fields Lexus Glenview, made my experience with the dealership - The best ever period. I planned to buy another vehicle from Fields Lexus Glenview just because of the way Bob treated my purchase. O More

by lashow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 18, 2023 -

Fields Lexus Glenview responded

Thank you for choosing Fields Lexus Glenview and for sharing your feedback. We are thrilled to hear that Bob made such a positive impact on your experience, and we appreciate your kind words! We hope to see you again in the future!

Apr 18, 2023 -

lashow responded

I am having another deal for Lexus SUV with Bob B. sooner. Thanks!

Apr 18, 2023 -

Fields Lexus Glenview responded

We look forward to working with you again soon!

April 15, 2023

Recently renovated showroom and service check-in areas are pleasant spaces. New cafe in Showroom has coffee, drinks, snacks and food and ample room if waiting for service. My service was completed thoroug More

by Frank V
Recommend Dealer
Yes
Employees Worked With
Carlos in loaner area is friendly, knowledgeable and efficient. , Brad Bildsten, Malinda Montanez, Marvin Dumanlang, Kevin Barth
Apr 19, 2023 -

Fields Lexus Glenview responded

Frank, thank you for taking the time to share your experience at Fields Lexus Glenview! We are thrilled to hear that you enjoyed our recently renovated showroom and service check-in areas. We appreciate your confidence in our team to get the job done and hope to see you again down the road. Safe travels!

April 13, 2023

Excellent dealership! Glad I switched to this dealership from my original dealer! You’re honest and trustworthy with your service! More

by roxamar755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang, Jesse Quintana, Kevin Barth
Apr 19, 2023 -

Fields Lexus Glenview responded

We're thrilled to hear that you're happy with your decision to switch to Fields Lexus Glenview! Thank you for taking the time to share your positive experience with our dealership. We aim to provide honest and trustworthy service for all of our customers. Please don't hesitate to reach out if you need anything in the future.

April 07, 2023

Overall good but was not kept informed about anticipated completion. Due to construction, payment desk/process is convoluted. More

by Jim k
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Apr 18, 2023 -

Fields Lexus Glenview responded

Jim, we appreciate your feedback and are glad to hear that your experience was positive overall. We apologize for any miscommunication regarding completion time and will work to improve our process. We understand that construction can be inconvenient and we appreciate your patience. Thank you for choosing our business.

April 03, 2023

Always friendly and great service from Anthony, Jeff, and Kevin. The new service bay and new car sakes is best in class. More

by Sburack2
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz, Nathaniel Boma, Elana Maxwell, Anthony Thommes, Kevin Barth
Apr 03, 2023 -

Fields Lexus Glenview responded

Thank you for the review! We appreciate the kind feedback about Anthony, Jeff, Kevin, and the team and hope to see you again at Fields Lexus Glenview!

April 02, 2023

Outstanding experience. Friendly professional knowledgeable. Didn’t have the car I wanted, but found it quickly. Tech support is great and exceeds expectations. Have purcha More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Bildsten, Salina Villarreal
Apr 03, 2023 -

Fields Lexus Glenview responded

Allen, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!

March 22, 2023

Excellent costumer service, Jesse listen carefully and behave in a professional manner. Great job, Jesse. I appreciate your help! More

by Ojelke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
Mar 23, 2023 -

Fields Lexus Glenview responded

Jesse and the team are always happy to help you out! Thank you so much for choosing Fields Lexus Glenview and we will see you next time!

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