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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

June 16, 2023

Great service. Employees are very professional and attentive to your concerns. Bianca was in contact with us during our time at there. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young Black Man went to our rental car to retrieve a book I had left. It was raining heavy at the time, Bianca James
Jun 19, 2023 -

Fields Lexus Glenview responded

Robert, thank you for the great review! We're so glad to hear that you had a positive experience with our team at Fields Lexus Glenview. We'll be sure to pass along your kind words to Bianca and the rest of our staff. Have a fantastic day!

June 16, 2023

Howard has been helping me manage my Lexus SUV ever since I bought it in 2013. He is a complete and total fountain of information and his sage advice has always been put forth in a very kindly manner. I ve More

by Bramber358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard , Malinda Montanez
Jun 19, 2023 -

Fields Lexus Glenview responded

Thank you so much for your kind words about Howard! We're glad to hear that he has been a valuable resource for you and provided excellent service throughout the years. We appreciate your loyalty and look forward to continuing to assist you with all of your Lexus SUV needs. Have a wonderful day! - The Fields Lexus Glenview Team

June 09, 2023

very unhappy with your service prices! Charging me 60 dollars to check thr battery and then charge for a new battery is rediculous! your service has become very expensive More

by naomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Jun 14, 2023 -

Fields Lexus Glenview responded

Noami, it's disappointing to see your review. We do our best to offer fair and competitive prices within the current market and I'm sorry that we've let you down. We will be sure to address your concerns as a team, so if there's anything else you'd like to add, please feel free to reach out to me directly. Thank you, Anthony Thommes - Service Director - 847-510-5450

June 05, 2023

Kevin was extremely helpful and gave me good advise I would recommend him anytime Thsnk you More

by Pgeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Jun 05, 2023 -

Fields Lexus Glenview responded

Kevin and the entire Fields Lexus Glenview team are always happy to help you out! Thanks for supporting Fields Lexus Glenview!

May 24, 2023

Mr.Quintana, was very cordial and took care of us promptly. Took the time to explain what maintenance was done to the car. More

by ramrod066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
May 24, 2023 -

Fields Lexus Glenview responded

We're happy to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again at Fields Lexus Glenview!

May 23, 2023

Facility remodeled and updated. Was easy check in and checkout. They communicated during the process and were able to expedite obtaining the needed part. Was done much quicker than More

by Umbus74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
May 24, 2023 -

Fields Lexus Glenview responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!

May 19, 2023

Paul Caputo was terrific to work with on the purchase of our new Lexus RX350. Knowledgeable, professional & engaging. More

by dpmaske
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Caputo
May 19, 2023 -

Fields Lexus Glenview responded

We're overjoyed you enjoyed working with Paul on your new Lexus RX 350 purchase at Fields Lexus Glenview! Thank you for sharing such kind words about our knowledgeable and professional team. Drive safe, and enjoy!

May 19, 2023

Howard (Tech) was incredibly helpful in educating us about all the technical aspects of our new SUV. He was able to explain through demonstration, as well as clear & concise explanation, how the Lexus More

by dpmaske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Meron - Tech
May 19, 2023 -

Fields Lexus Glenview responded

Thank you for the review! We are so glad to hear that Howard delivered such a successful service experience. Drive safely and we hope to see you back again at Fields Lexus Glenview!

May 18, 2023

Bianca was very professional and courteous and gave me information that was needed-I was happy to have worked with her More

by papaprime42
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bianca James
May 18, 2023 -

Fields Lexus Glenview responded

Happy customers make us happy, and we're elated that Bianca provided thorough and professional assistance! Many safe and happy miles from all of us at Fields Lexus Glenview!

May 18, 2023

Marvin has been always take care of my need more than I asked for with patience. More

by ksshin0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
May 18, 2023 -

Fields Lexus Glenview responded

We are glad to hear that you have felt taken care of by Marvin. He and the Fields Lexus Glenview team are grateful for your trust and loyal business.

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