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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

August 23, 2023

Bad experience, Brad in sales valued my 2020 NX300 $4000.00 less than Woodfield Lexus did. I would not recommend Brad as your sales consultant! More

by leonavatin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Bildsten
Aug 23, 2023 -

Fields Lexus Glenview responded

I'm sorry to learn about your negative experience. We aim for transparency and fairness in all our deals so it's upsetting to know that you were not satisfied with our offer. If you're open to discussing this further, please reach out directly—I'd like the opportunity to address any concerns you may have. Thank you, James Kennedy - Pre-Owned Sales Manager - (847) 510-5535

Aug 23, 2023 -

leonavatin responded

Now the management wants to talk to me, why didn't you come out of your office when I was there? I guess I'll have too call Dan and talk to him.

August 22, 2023

Great car buying experience. Worth the one hour drive from down south. They had the car I wanted at a fair price. They gave me a fair price on my trade in.. Nate was very str More

by NancyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Boma, Salina Villarreal
Aug 23, 2023 -

Fields Lexus Glenview responded

Thanks for making the drive to choose Fields Lexus Glenview, Nancy! Nate, Salina, and our team are committed to seamless service and stellar experiences for all of our customers. Congratulations on your new car!

August 21, 2023

I husband and I have continued to buy our cars here because we love their service dept. they are thorough..efficient.. and very detailed. Great job, Malinda and also a shout out to Marvin. 👏👏👏 More

by donnajamari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Marvin Dumanlang
Aug 22, 2023 -

Fields Lexus Glenview responded

Donna, we're delighted to know that you and your husband continue to choose Fields Lexus Glenview for your car purchases. It's great hearing Malinda and Marvin are providing the thorough service you deserve!

August 15, 2023

Very pleased and I Al very happy with the car. People were very helpful and nice More

by Zinad2
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 16, 2023 -

Fields Lexus Glenview responded

We are thrilled to receive your 5-star review of Fields Lexus Glenview! Thank you!

August 10, 2023

I have purchased 8 cars from this dealership and my cars are insured through my employer. When I purchased this last vehicle they held my car hostage until I could get my name on the insurance card. This is More

by steinbergm5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bildsten, Jim Dyra, Salina Villarreal
Aug 11, 2023 -

Fields Lexus Glenview responded

I'm sorry to read about the inconvenience you experienced during your recent purchase. We understand how valuable your time is and we apologize for any delay. Our policies and procedures have changed in the recent year and I’m sorry this wasn’t explained to you before you arrived to purchase the vehicle. Thank you, Elana Maxwell - General Manager

August 05, 2023

Performed the service promptly without upselling! Provided a good sandwich too! Will definitely continue to work with them. More

by Marqevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
Aug 08, 2023 -

Fields Lexus Glenview responded

We're glad to know you had a positive experience with us at Fields Lexus Glenview! We always aim for prompt service and customer satisfaction. Looking forward to seeing you again soon, enjoy the sandwich!

July 29, 2023

Excellent. Keep up with the good work . Breakfast was fantastic, nice and conducive environment!!!👍. Good staff team More

by Funmiimanlihen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Kevin Barth
Aug 01, 2023 -

Fields Lexus Glenview responded

We're glad to know you enjoyed your experience at Fields Lexus Glenview! Thanks for the kind words about our team and we look forward to seeing you again soon!

July 27, 2023

We took our Lexus RX350 in for a 90,000 mile check up. Malinda was very pleasant, knowledgeable, and efficient. She went over all the items included in the check up, and said they would be in touch, if a More

by klrfish4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Jul 27, 2023 -

Fields Lexus Glenview responded

We're delighted to know that your visit went smoothly and efficiently at Fields Lexus Glenview. It's great to see Malinda provided excellent service and kept you updated throughout the process. Thanks for sharing this fantastic review, and we hope to see you back!

July 26, 2023

This dealership truly believes in customer service. They are the best. Would recommend to everyone for a new or used car. More

by N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Meron , Al Holmer, Salina Villarreal
Jul 27, 2023 -

Fields Lexus Glenview responded

We're delighted to know you had a great experience at Fields Lexus Glenview! Thanks for recommending us, we appreciate your support.

July 25, 2023

Great attention to detail. Kept updated throughout the process. Very kind and informative. Top notch service. More

by Mitonarg1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jul 26, 2023 -

Fields Lexus Glenview responded

We're delighted to know you appreciated our attention to detail and communication at Fields Lexus Glenview. Thank you for your support, we aim to provide top-notch service every time! safe travels until we see you next time!

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