Fields Chrysler Jeep Dodge RAM Asheville
Asheville, NC
164 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
The managagement and sales staff were VERY patient, helpful and caring during the entire purchase process. Alex Powell rode with me to test drive several cars on different days and never complained or helpful and caring during the entire purchase process. Alex Powell rode with me to test drive several cars on different days and never complained or came across as pushy. He kept me updated on the process of the sell which was difficult since we were leasing two cars!! I would highly recommend the dealership and especially Alex to anyone wanting to purchase or lease a vehicle!! More
I negotiated the price with Sena over the internet. When I arrived at the dealership they had the compass parked out front and ready to go. I took a short test drive, while they looked over my Isuzu for a t I arrived at the dealership they had the compass parked out front and ready to go. I took a short test drive, while they looked over my Isuzu for a trade. When I returned from the test drive I was told the deal I struck with Sena was still good, and i said, "I'll take the Compass." Sam got all my paperwork in order and answered all my questions and was very pleasant and helpful. My wife loves her new Compass. More
Overall, a very pleasant car buying experience. Sena & Mark were both very friendly and personable sales professionals that seemed to truly care that I felt comfortable not only with my choice in vehicl & Mark were both very friendly and personable sales professionals that seemed to truly care that I felt comfortable not only with my choice in vehicles, but with the process used to buy it. More
In the last five years my family has purchased four vehicles from Skyland; two have been special orders. Mr. McCracken has been given considerable leeway regarding pricing and there is no high pressur vehicles from Skyland; two have been special orders. Mr. McCracken has been given considerable leeway regarding pricing and there is no high pressure or the "let me go talk to my sales manager" game. Pricing is fair and straightforward. Fred is very knowledgable about his products and when I purchased my daughter's first vehicle he cheerfully spent over an hour with her explaining the features of the car and giving her tips on driving safety. It is obvious that the management of the company is focused on developing long-term relationships with customers rather than turning a quick buck. Seveal months ago a friend in Virginia was shopping for a Jeep Wrangler. He was frustrated with the price-gouging in his area so I suggested that he talk to Fred. After a brief phone call they struck a deal and it was well worth the day's drive to make the purchase. Again, this kind of business practice seems to be the rule rather than the exception. More
My husband and I have had 4 vehicles from Skyland and we have had a good experience with all of them. Jeremy is great at what he does and we recommend him to everyone. Shanna helped us while Jeremy was out have had a good experience with all of them. Jeremy is great at what he does and we recommend him to everyone. Shanna helped us while Jeremy was out and she did a great job as well. Both are great with customer service and knowing their product. We also worked with Dale Oswalt when we came to pick up the Jeep and he was very helpful and explained all the details about the Jeep. We really had a great experience and will continue to trade with Skyland. More
I negotiated the transaction with Sales Manager Dwayne Streetman. We quickly fixed the deal as Skyland was the lowest price dealer in three states, NC, SC, and Georgia. I left Columbia, SC and 2.5 hours l Streetman. We quickly fixed the deal as Skyland was the lowest price dealer in three states, NC, SC, and Georgia. I left Columbia, SC and 2.5 hours later was in Asheville, NC. At the dealership, I was greeted and walked through the transaction with Loretta Freeman. She was very knowlegeable about the vehicle (Jeep Grand Cherokee Overland). I did think that the settlement end of the deal took too much time as I paid by certified bank check. An hour later, I was on the road back to Columbia. I will certainly call on Skyland for future Jeep purchases. More
Great people to work with! Ms. Freeman was wonderful sales associate as well as the Sales Manager and the office staff.No reason to consider going anywhere else! A most pleasant experience. Thank you! sales associate as well as the Sales Manager and the office staff.No reason to consider going anywhere else! A most pleasant experience. Thank you! More
Everything about the transaction was up front and above board. I felt that I was fully informed about the purchase that I was contemplating. Fred took the time to fullly inform me and was very helpful th board. I felt that I was fully informed about the purchase that I was contemplating. Fred took the time to fullly inform me and was very helpful through out the process. I did not feel pressured to make a decision and was able to come to my own decision point. More
I recently went to Skyland automotive to trade in my Jeep Patriot which has been in the service dept. for the last 8 weeks, we took it in for what we thought would be a quick repair, but the service dept. an Patriot which has been in the service dept. for the last 8 weeks, we took it in for what we thought would be a quick repair, but the service dept. and Chrysler itself can't get a handle on what is wrong with the vehicle, At that lenghth of time in the shop, we have lost all confidence in the vehicle and complete loss of confidence in the service dept. So hear we are again purchasing another vehicle and extending the payments 3 more years. As for my feelings about the sales dept. It speeks for itself, I just bought another car from Skyland Auto. Fred McCracken did a superb job in all aspects of the purchasing of a new vehicle. Hope this helps, Sincerely, Anthony Hunter More
Laura did Everything right. I am a professional sales and motivational trainer for the past 15 years and I will tell you Laura has, "it". You have a real gem. (for the record... She's not my daughter a d I n motivational trainer for the past 15 years and I will tell you Laura has, "it". You have a real gem. (for the record... She's not my daughter a d I never knew her before we met her there :) I've already recommended 2 people to Laura and Skyline. More