Fields BMW Northfield - Service Center

Very good Service was excellent and all personnel were very courteous. I have always had very good service and attention and the bmw has a very good maintenance Service was excellent and all personnel were very courteous. I have always had very good service and attention and the bmw has a very good maintenance record More

Last service experience Damage caused to the vehicle resulting in needing the repairs were BMW engine design flaw issues and should have been repaired by fields when I brough Damage caused to the vehicle resulting in needing the repairs were BMW engine design flaw issues and should have been repaired by fields when I brought it to the attention of service team, and prior to the expiration of warranty. This overlook cost me thousands of unneccessary dollars. Nevertheless, Jerry has always been very good and attentive to any issues that have come up with my vehicles. More

Great service in and out I have taken my 2014 5 series to Jerry 2 times and he has taken great care of me. Got everything I needed done and I was in and out. I would definitel I have taken my 2014 5 series to Jerry 2 times and he has taken great care of me. Got everything I needed done and I was in and out. I would definitely reccomend going to see him for your service needs. More

Excellent Christian Savoy was awesome. He handled everything and my x6 was fixed to my satisfaction. I was also given a loaner with no problem. My certifie Christian Savoy was awesome. He handled everything and my x6 was fixed to my satisfaction. I was also given a loaner with no problem. My certified x6 so far is great. More

Top notch customer service! My service rep, Chris Goodrich, always goes the extra step to make sure everything is perfect. Rich filed in for Chris this time and he was every bit My service rep, Chris Goodrich, always goes the extra step to make sure everything is perfect. Rich filed in for Chris this time and he was every bit as attentive as I have been used to. More

Great experience Outstanding experience from drop off, getting loaner vehicle, to pick up. Received updates throughout the process. Paperwork prompt and easy. Thank Outstanding experience from drop off, getting loaner vehicle, to pick up. Received updates throughout the process. Paperwork prompt and easy. Thanks and will be back! More

oil,fix seat belt Service person offered to do while I waited.Was out in 2 hours.Great job.!Jerry was a real pleasure to deal with!!!!!Fields always does a great servic Service person offered to do while I waited.Was out in 2 hours.Great job.!Jerry was a real pleasure to deal with!!!!!Fields always does a great service job!!!! More

Fields competes well at a competitive price Their prices, especially promotions, are competitive w/ local garages and the work is done right. My BMW is almost 8 yrs old. Most of the work has bee Their prices, especially promotions, are competitive w/ local garages and the work is done right. My BMW is almost 8 yrs old. Most of the work has been done at Fields and the car runs great. It can get complicated if you are dealing w/ electrical issues which is a BMW issue but if addressed early usually the solution is found More

Scheduled maintenance Jerry's assistance and advice was very valuable. He guided me through the need for an extended service plan and why I didn't need it Jerry's assistance and advice was very valuable. He guided me through the need for an extended service plan and why I didn't need it More

Great Service advisor Jerry Marachel has been handling my cars for over 10 years and is a pleasure to work with. He understands what my cars have required and helped me und Jerry Marachel has been handling my cars for over 10 years and is a pleasure to work with. He understands what my cars have required and helped me understand what had to be done. More