Fields BMW Northfield - Service Center

Great service! Will definitely come to this dealership again! Great and friendly customer service! Had service done on BMW X5. Car was done at promised time! Thanks Will definitely come to this dealership again! Great and friendly customer service! Had service done on BMW X5. Car was done at promised time! Thanks again More

328i wagon I have had my 2014 wagon serviced here for over 2-1/2 years. I have owned and leased cars for nearly 50 years. This service department is unparalleled I have had my 2014 wagon serviced here for over 2-1/2 years. I have owned and leased cars for nearly 50 years. This service department is unparalleled compared to any other. Facilities and personnel are 5 Stars. More

Great Place To Buy & Service! I have bought my last 4 cars all from Fields, and all from the same sales person, Carrie Shapiro. Very unique in the transient world of car sales. T I have bought my last 4 cars all from Fields, and all from the same sales person, Carrie Shapiro. Very unique in the transient world of car sales. The service department is great. Staffed with outstanding advisors. Work is always done as represented, and always on time . Loaners are available without too much advance notice. I plan on continuing to be a Fields customer. More

very satisfied with advisor and work Dealership has provided great service in timely manner and the people there are pros. Car is ready on time, clean with all service completed. Jerry Ma Dealership has provided great service in timely manner and the people there are pros. Car is ready on time, clean with all service completed. Jerry Marichal, my advisor, has been great thru all my needs with my 2 BMWs More

Superior personal service. Great personalized service. Top quality BMW certified technicians. Cost conscious service advisers who work on sorting out the essential repairs vs. o Great personalized service. Top quality BMW certified technicians. Cost conscious service advisers who work on sorting out the essential repairs vs. optional. Very comfortable amenity filled waiting area. More

Great service service department Every service visit here has been a pleasure. They are very efficient, thorough, friendly, and have gone out of their way for me. Everything is alwa Every service visit here has been a pleasure. They are very efficient, thorough, friendly, and have gone out of their way for me. Everything is always communicaed clearly so there are no miscommunications or surprises. Pretty much a model of great customer service. Makes one glad to own a Bimmer. More

Safety recall and part replacement Rick was great. He got me in and out before a meeting at 9. Very nice and even tried to squeeze in an oil change do I didn’t have to come back but it Rick was great. He got me in and out before a meeting at 9. Very nice and even tried to squeeze in an oil change do I didn’t have to come back but it didn’t work with my schedule. More

Jerry M and Fields Service is top notch. We have been leasing BMW’s for many years. No matter where we acquire them the service is performed at Fields BMW in Northfield, IL. Jerry M in servic We have been leasing BMW’s for many years. No matter where we acquire them the service is performed at Fields BMW in Northfield, IL. Jerry M in service support always makes sure I’m taken care of as well as my family. He’s honest, kind asks great questions and m car always comes back better than it was. We also have leased several vehicles here too. Five stars. Also it has the top food court free in the area! More

Outstanding! I have been dealing with Chris Goodrich and Laura at Fields for the last several years. To be honest although I enjoy my car it is the service they p I have been dealing with Chris Goodrich and Laura at Fields for the last several years. To be honest although I enjoy my car it is the service they provide that brings me back to BMW over other cars. More

Outstanding Service Fields BMW provides outstanding service. Employees are friendly and are always looking for ways to be helpful. I think they make every effort to meet Fields BMW provides outstanding service. Employees are friendly and are always looking for ways to be helpful. I think they make every effort to meet the customers needs. More