Fields BMW Northfield - Service Center

I would like to thank Brandon Luke for his excellent help and support on my complaints and worries on my 2017 X3 Sport certified pre-owned.He was my advisor and very particular of my concerned with updates o and support on my complaints and worries on my 2017 X3 Sport certified pre-owned.He was my advisor and very particular of my concerned with updates of my serviced X3. Brandon was polite,understanding and being attentive to my requests. I had a great experienced on the service department and I highly recommend this Fields of Northfield dealership to all lovers of BMW vehicles. Thank you so much Brandon for the services you provided. JCAL 20 More

Chris is very attentive, honest, pleasant to work with and professional. We have worked with Chris for many years and always satisfied with his work and attention to detail Highly recommend Chris to a and professional. We have worked with Chris for many years and always satisfied with his work and attention to detail Highly recommend Chris to anyone needing service and work with a gentleman who cares. He is also a pro installing children car seats!! Thank you, Chris, for servicing our cats and for your personal care. Much appreciated. More

Great Service I found this dealership about a year ago and have been working with Jerry there. My experience with him specifically and the dealership overall has be I found this dealership about a year ago and have been working with Jerry there. My experience with him specifically and the dealership overall has been absolutely phenomenal. More

Excellent Service, Staff and Vehicles We have been working with Fields for 20 years, buying/leasing several BMW's over the years. Besides a great selection and fair prices, our #1 reason We have been working with Fields for 20 years, buying/leasing several BMW's over the years. Besides a great selection and fair prices, our #1 reason for staying only at Fields is due to their outstanding customer service via their Service Department. They are truly dedicated to working out the best solution for service on our vehicles. The pricing is always more than fair and the repairs are always perfect. We especially enjoy working with Jerry Marichal, who is a Service Advisor. A+++!!! More

Great Service! I bought my BMW 328I xDrive (f30) from the Fields Mini of Chicago and got the car serviced here as the breaks and break calipers were rusted and makin I bought my BMW 328I xDrive (f30) from the Fields Mini of Chicago and got the car serviced here as the breaks and break calipers were rusted and making a thud noise when they were pushed. My service manager was friendly and helpful. And after four hours or so of waiting in their very nice waiting area he came back and went over what they had done to fix the car and what they had replaced and showed me the very through invoice. He then proceeded to show me things that they suggested I take care of. Balding tyres ect. Also love the free car washes and friendly staff! A much different environment form other BMW dealerships in the area for sure! More

First rate service Dud everything right. Brought me a loaner 7 series and picked up my car. Same thing on a return. great communication. Car runs like a dream. Dud everything right. Brought me a loaner 7 series and picked up my car. Same thing on a return. great communication. Car runs like a dream. More

Great service - as always Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incred Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incredible service I ALWAYS receive from Chris Goodrich. He is friendly, knowledgeable, responsive and thorough. I will continue to drive BMW's and I will continue to buy and service them at Fields! More