Fields BMW Northfield - Service Center

Amazing and pleasant! My service advisor was Chris Goodrich he helped me a lot he followed up with me when my parts were on order and he was friendly and even helped me buc My service advisor was Chris Goodrich he helped me a lot he followed up with me when my parts were on order and he was friendly and even helped me buckle child car seat properly 10of10 for my experience will definitely be doing all my bmw services at Fields! More

Jerry is awesome. He provided superior service The experience with Frields recently was outstanding. Jerry is a fabulous service provider and a great asset to the Company. I could not be happier i The experience with Frields recently was outstanding. Jerry is a fabulous service provider and a great asset to the Company. I could not be happier in my dealings with Fields. All of the service work was performed in a timely manner and was completed to perfection. Thank you Fields and Jerry!! More

FAST!! Eveeything was explained clearly, work was completed faster than expected, waiting area was very comfortable, I was able to work and was delivered bre Eveeything was explained clearly, work was completed faster than expected, waiting area was very comfortable, I was able to work and was delivered breakfast. All around excellent! More

We love Field's BMW They are great- about everything. Jerry & Ed always take great care of us. We have bought our last 3 cars from Field's and they have always been gre They are great- about everything. Jerry & Ed always take great care of us. We have bought our last 3 cars from Field's and they have always been great More

Wonderful service experience I have only praise for the warm & courteous service I receive each time at Fields from the time I call to schedule my service appt, to the the loaner I have only praise for the warm & courteous service I receive each time at Fields from the time I call to schedule my service appt, to the the loaner car provided to the attention to detail by Chris at the service desk. Because of the stellar service at Fields, my husband & I have been buying our cars here since 2006 & plan to remain customers in the future More

Great service Everything was done quickly , correctly and a little less than quote. While waiting I had a delicious breakfast, used their internet and had a nice co Everything was done quickly , correctly and a little less than quote. While waiting I had a delicious breakfast, used their internet and had a nice conversation with the general manager who sold us out car. More

Exceptional Service From Start to Finish I came to Fields to replace my tires. I worked with Christian; he was extremely knowledgeable and took the time to answer all of my questions. His l I came to Fields to replace my tires. I worked with Christian; he was extremely knowledgeable and took the time to answer all of my questions. His level of customer service was beyond anything I've ever experienced at a dealership for service. More

Very professional and courteous. Fields always provides terrific service. Satisfied once again. They are great! I've always found the sales and service staff to be very good, professi Fields always provides terrific service. Satisfied once again. They are great! I've always found the sales and service staff to be very good, professional, and I'd recommend to anyone. More

Excellent service I received excellent, timely service for an urgent issue. The problem was fixed quickly, and the staff were very friendly and attentive. The lounge sp I received excellent, timely service for an urgent issue. The problem was fixed quickly, and the staff were very friendly and attentive. The lounge space is modern, bright and immaculate, and I was given a delicious lunch while I waited for my repair to be completed. More

Service Excellence First and foremost I will like to Fields BMW and your service department for an outstanding service. Chris Goodrich did an exemplary job in making my First and foremost I will like to Fields BMW and your service department for an outstanding service. Chris Goodrich did an exemplary job in making my experience smooth and constantly kept me in the loop on repairs/ETA. My X5 is running smoothly and without issues. I am definitely a return customer. Best Regards, Luis Pesantez More