Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fields BMW Northfield
Northfield, IL
322 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience.
Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 322 reviews
September 17, 2021
Great service and they answered my all my questions. They have plenty of space to wait and it is clean. They service was fast and efficient. have plenty of space to wait and it is clean. They service was fast and efficient. More
by Mrg
Employees Worked With
September 17, 2021
Excellent service. Goes above and beyond what is needed to make sure the client is taken care of to make sure the client is taken care of More
by vderango
Employees Worked With
July 30, 2021
Received a letter stating my car is eligible for an upgrade, only to arrive at dealer and be told it's not the case! To make things worse, there wasn't much explanation from the service about the deta upgrade, only to arrive at dealer and be told it's not the case! To make things worse, there wasn't much explanation from the service about the details of why the mistake was made or any effort to try to correct it. So much for spending a LOT of money on a car only to find out that it's obsolete in about 4-5 years! More
by Alex
Employees Worked With
Tomohiro Ken Yoshida
July 27, 2021
Field’s BMW service is already courteous and thoughtful. The work is always on time and reliable. I appreciate the attention .of the staff both administrators and service. The work is always on time and reliable. I appreciate the attention .of the staff both administrators and service. More
by rsilverio
Employees Worked With
July 26, 2021
I was told that I needed new tires now.I purchased 4 new I was told that I needed new tires now. I purchased 4 new tires 2 years ago from Fields I have driven 23,000 miles. Since BMW tires are supposed t I was told that I needed new tires now. I purchased 4 new tires 2 years ago from Fields I have driven 23,000 miles. Since BMW tires are supposed to last 36.000 to 40,000 miles I think they sold me tires off a loaner Or a trade in. I would like this investigated More
by Johnbubbaphillips
Employees Worked With
July 22, 2021
Go see Brandon in service and go say hi to Anibal he is the service manager and FIELDS BMW. Thanks again for all your help. the service manager and FIELDS BMW. Thanks again for all your help. More
by Skourasalex76
Employees Worked With
July 14, 2021
Always the best experience. The whole service department is top notch and delivers all promised. I have been using them for years and although they are not the closest I would never consider going anywhere is top notch and delivers all promised. I have been using them for years and although they are not the closest I would never consider going anywhere else More
by tombrandt
July 12, 2021
Ed was is very efficient handling the service on my certified 2017 BMW. Fast Efficient.. Brand New Loaner car. It has a clean, welcoming waiting area as well. certified 2017 BMW. Fast Efficient.. Brand New Loaner car. It has a clean, welcoming waiting area as well. More
by johnps
