Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fields BMW Northfield
Northfield, IL
322 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience.
Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 322 reviews
December 14, 2021
My experience yesterday buying a certified used BMW was outstanding. Greg my salesman was helpful and knowledgeable. I highly recommend Field's BMW. outstanding. Greg my salesman was helpful and knowledgeable. I highly recommend Field's BMW. More
by Jetta Buyer
Employees Worked With
Greg, Lauren
December 09, 2021
Such a positive experience with Alex and Jori, felt really informed without having extras pushed in me. really informed without having extras pushed in me. More
by DK
November 29, 2021
Worst dealership around. When I called to make an appointment they were very rude on the phone they were surprised I had not brought my car in for service there before. When I arrived I had to wait appointment they were very rude on the phone they were surprised I had not brought my car in for service there before. When I arrived I had to wait for 20 mins for someone to even greet me. Then when after the service was preformed I had to ask them if it was done when I saw the car sitting there for 20 mins. No car wash no interior protection for when there techs got in with dirty clothes. I definitely will not be going back. Way to many dealers with better service More
by bjgold
Employees Worked With
Not listed
November 26, 2021
Jerry in the service department always makes things quick and easy. Great follow up too! and easy. Great follow up too! More
by Hburnprint1
November 23, 2021
Professional and excellent people throughout the dealership, including sales, service, parts, finance and management personnel dealership, including sales, service, parts, finance and management personnel More
by BennettBerg
October 18, 2021
Brandon and the team were outstanding. Their follow up and follow through was the best in the business! and follow through was the best in the business! More
by Imehmeti
Employees Worked With
October 16, 2021
Great customer service they have great service manager friendly people and respect there customer and helpful friendly people and respect there customer and helpful More
by Jackiewk2012
October 13, 2021
Great service. Very considerate and prompt. Car operates very well. I love my BMW! Thank you. very well. I love my BMW! Thank you. More
by marig31342
Employees Worked With
October 08, 2021
Jerry is top-notch best advisor he always gets my car right and make sure everything is taken care of always gets my truck together and believe me I have dealt with jaguar and Porsche and BMW service wi right and make sure everything is taken care of always gets my truck together and believe me I have dealt with jaguar and Porsche and BMW service with Jerry is excellent they are lucky to have him More
by mikalebron77
Employees Worked With
September 20, 2021
Used them for service several times, it was fairly easy to schedule appointments, change, arrange pickup. They also make an effort to explain details of the recommendations, repairs. to schedule appointments, change, arrange pickup. They also make an effort to explain details of the recommendations, repairs. More
by Psc
