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Fields BMW Northfield

Northfield, IL

3.3
322 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience. Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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700 W Frontage Rd

Northfield, IL

60093

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Showing 322 reviews

November 30, 2015

Another nice job I just purchased a used X5 and it is my 5th BMW purchase from Fields in last 10 years. They continue to do an outstanding job for me More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lida Hyatt and Dave Mccullouch
Jun 22, 2016 -

Fields BMW Northfield responded

We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Dave McCulloch, General Manager.

November 29, 2015

Great service team, not so great sales team. Service: 5 stars Sales team: 2.5 stars Before the renovations started facilities were great with great amenities. Service team has always been gre More

by Sygj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed and Chris
Jun 22, 2016 -

Fields BMW Northfield responded

Thanks for your kind feedback, Sygj! We always strive to maintain only the highest level of service for our customers. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (847) 441-5300, or via email at davem@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Dave McCulloch, General Manager.

November 29, 2015

Great experience The sales team here treats its customers and their time with respect. We came in knowing what we wanted, and Herbie was honest, direct, and able to cl More

by gdemet
Recommend Dealer
Yes
Employees Worked With
Herbie
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for giving us a 5-star rating! I’m delighted we were able to provide you with an exemplary experience. Sincerely, Dave McCulloch, General Manager.

November 27, 2015

EXCELLENT EXPERIENCE PURCHASING MY BMW535I SERIES GREAT SYSTEM WITH VERY KNOWLEDABLE GENIUS TEAM AND SALES TEAM. VERY RESPONSIVE TO MY NEVER ENDING QUESTIONS AS I HADNT OWNED A BMW BEFORE AND WAS CO More

by BRJ535I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan H
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for your first-class rating! It’s our delight to serve your automotive needs. Sincerely, Dave McCulloch, General Manager.

November 27, 2015

Fields is great Great experience all around. No games just all business. Carrie Shapiro is the best in sales and all gms and staff members are top notch. Great experi More

by Sak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Shapiro.
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you, Sak, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields family! Best Regards, Dave McCulloch, General Manager.

November 26, 2015

Great experience Easy to schedule - pleasant service people - great omlete - done early - cleaned on on my way - makes the task as painless as possible - so all good More

by Steve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you, Steve, it is really our pleasure to serve your automotive needs. Sincerely, Dave McCulloch, GM.

November 24, 2015

Way less expensive than I expected! I have a 1997 Z3 that went a little too fast over a speed bump and tore off the plastic engine shield. I thought that like everything else BMW, the co More

by Z3 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you! We appreciate your business. I’m grateful we were able to provide you with an exemplary experience. Sincerely, Dave McCulloch, General Manager.

November 24, 2015

Excellent Chris Goodrich is extremely good at his job. He is proactive and very accommodating. The entire service experience is excellent. I highly recommend Fi More

by Beemer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodrich
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you! It brings us great pleasure to attend to your automotive needs. Sincerely, Dave McCulloch, General Manager.

November 24, 2015

Terrific! I live very close to Perillo BMW. I chose to purchase my last two cars from Fields BMW Northfield because of the respect and attention I receive. Not More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tall, salt & pepper hair, glasses ? Steve? Handsome. Middle desk as you walk in. Left. I forget. Hee. Nothing personal. I'm busy. Yes, I can say a little more. I love you!
Jun 22, 2016 -

Fields BMW Northfield responded

Thank you for your business! I’m thrilled we were able to furnish you with an exceptional experience. Sincerely, Dave McCulloch, General Manager.

November 21, 2015

BMW X 4 In my experience of buying and leasing cars for decades, and Carrie Shapiro is the best sales person I have ever dealt with, and BMW is the best car m More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Shapiro
Jun 22, 2016 -

Fields BMW Northfield responded

Thanks so much, Tom, it is really our delight to serve your automotive needs. Best Regards, Dave McCulloch, General Manager.

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