Fields BMW Northfield
Northfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 322 reviews
Se mi emergency service I had a run flat tire than was no longer a run flat but a flat. Turned out I needed 4 new tires which you had. After replacing the tires & doing som I had a run flat tire than was no longer a run flat but a flat. Turned out I needed 4 new tires which you had. After replacing the tires & doing some other work, my car was ready exactly when told. The 1 problem I had was no one put down paper on my mat & it was quite dirty from all the black shoes the workmen have. More
Professional, respectful of my time, and efficient. Alex is a professional from the moment you meet him. He is thorough and makes every attempt to give you the best possible customer buying experience. Alex is a professional from the moment you meet him. He is thorough and makes every attempt to give you the best possible customer buying experience. He went out of his way to be helpful. I have done four purchases with Alex over the years and he just keeps getting better and better. Jori is efficient, a good closer, and direct in getting the paperwork done and saving you time. I could not be happier with my experience with her. More
Upgraded from 2013 328i xdrive to 330i xdrive sedan Although I was offered a “courtesy car” with 6K + mileage, I’m satisfied with the purchase and the service that Iverson, sales manager and Carie, sale Although I was offered a “courtesy car” with 6K + mileage, I’m satisfied with the purchase and the service that Iverson, sales manager and Carie, sales had provided. My wife named the 330i, “Grace”. Thanks, to Ed Manabat More
Pleasant buying experience I emailed the dealership after finding the car online. Tom called me back and the next day I drove out of state to the dealership, test drove the vehi I emailed the dealership after finding the car online. Tom called me back and the next day I drove out of state to the dealership, test drove the vehicle and put a down payment on it. Tom was helpful with getting the accessories installed that I wanted. I came back a week later and the car was ready to go. The dealership allowed me to park in an area of the showroom so that I could install a temporary paint protection film on the front of the car for the drive home. Tom followed up with me a week later. Excellent customer service. More
Lived up to expectations Courteous, knowledgeable, service oriented, and on time. Since other dealerships were outstanding as well, a major factor in our purchase was proximi Courteous, knowledgeable, service oriented, and on time. Since other dealerships were outstanding as well, a major factor in our purchase was proximity to our house. More
Great service Fields has trained professionals that aspires to exceed customer expectations. As always a good experience.and I’ll continue to us Fields for all my s Fields has trained professionals that aspires to exceed customer expectations. As always a good experience.and I’ll continue to us Fields for all my service needs. More
Great service - as always Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incred Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incredible service I ALWAYS receive from Chris Goodrich. He is friendly, knowledgeable, responsive and thorough. I will continue to drive BMW's and I will continue to buy and service them at Fields! More
Excellent Service Fast efficient friendly service. Booked routine and service on line, convenient to my schedule. The work was completed at time promised. No surpris Fast efficient friendly service. Booked routine and service on line, convenient to my schedule. The work was completed at time promised. No surprises. Great lunch while waiting. More
Wonderful experience.. I didn't expect to buy a car when I went to fields BMW but here we are!!! Adrian advised me that my warranty was near expiration and still had two y I didn't expect to buy a car when I went to fields BMW but here we are!!! Adrian advised me that my warranty was near expiration and still had two years left on my loan. He was able to work it out so my payment only went up 30 but I got a new X3 full warranty . Great job tank you again More
Fields Adrian was very knowledgeable and trustworthy. He did not pressure me into buying a BMW. I have been satisfied with my care and the customer service Adrian was very knowledgeable and trustworthy. He did not pressure me into buying a BMW. I have been satisfied with my care and the customer service I have received since I purchased it. More