Fields BMW Lakeland

Everyone is always friendly and polite. Service has always been performed in a timely manner when waiting at the dealership. Service has always been performed in a timely manner when waiting at the dealership. More

Love the dealership. Scheduling service is easy. First time I’ve used the mobile service and was very pleased. Scheduling service is easy. First time I’ve used the mobile service and was very pleased. More

Service was amazing. Steve is very good at what he does. Would recommend always Steve! Steve is very good at what he does. Would recommend always Steve! More

We were very pleased with Zachary and his attitude and attention to our service needs. attention to our service needs. More

Each and every person friendly helpful, polite and professional. Alejandro knowledgeable and great communication. Appreciate the loaner provided. Of course, my vehicle issues now resolved. Thank y professional. Alejandro knowledgeable and great communication. Appreciate the loaner provided. Of course, my vehicle issues now resolved. Thank you Fields BMW ! More

The dealership was very clean and all the employees were very friendly and courteous. Joe was very knowledgeable about the products and cars. Joe and Anthony were very accommodating with the easy financing very friendly and courteous. Joe was very knowledgeable about the products and cars. Joe and Anthony were very accommodating with the easy financing and it was a great pleasure doing business with BMW of Lakeland. More

The service department is excellent. He treats me very well. Things that are promised are delivered when they are promised. He treats me very well. Things that are promised are delivered when they are promised. More

Had to have a door switch adjusted and the service department did an outstanding job. Would highly recommend Fields BMW service department. department did an outstanding job. Would highly recommend Fields BMW service department. More

Field’s BMW Lakeland, Florida. My Service Advisor Mr. Albert Darby is the gold standard of service advisors! I’ve owned three BMWs from Fields BMW Lakeland, and every single one My Service Advisor Mr. Albert Darby is the gold standard of service advisors! I’ve owned three BMWs from Fields BMW Lakeland, and every single one has been cared for under the expert guidance of Mr. Albert Darby. He’s not just good—he’s exceptional. Albert listens patiently, never rushes, and always gives thoughtful advice. I trust him completely to guide me through service decisions, and my car always comes back better than I left it. He’s consistently kind, professional, and considerate—not just with me, but with every customer and colleague I’ve seen him interact with. He handles everything with calm confidence and genuine care. If BMW made a model called “The Darby,” I’d buy it in a heartbeat. Fields BMW Lakeland has an outstanding team, and Albert Darby is a true standout. If you want your car—and your peace of mind—in the best hands, ask for Albert Darby, service advisor and his Care team of professionals, and they wash your vehicle after every service. More

Service Manager Brian and his team are impressive on the attentiveness and hospitality with providing customer service. Definitely a place a would continue taking my car to get serviced or buy a new one. attentiveness and hospitality with providing customer service. Definitely a place a would continue taking my car to get serviced or buy a new one. More