Feyer Ford of Ahoskie
Ahoskie, NC
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Took my truck in for an oil change and tire rotation. As always, I got the ol' "You need brakes and wiper blades" phone call. Upon picking up vehicle I noticed the tires had not been rotated and when I a As always, I got the ol' "You need brakes and wiper blades" phone call. Upon picking up vehicle I noticed the tires had not been rotated and when I asked about it was told "Oh yeah, we did rotate your tires". I said ask the mechanic if he rotated them and he said he had not. I then reminded her that the tire rotation was supposed to be free because that was the promise they made when I purchased them from Central Ford. She responded by saying they were under new ownership and that promise was no longer valid and that besides that "It was only $6.00" ...WHAT!! So instead of telling me to pull my truck in and they would immediately rotate my tires and remove the fee from my bill, she got an attitude and snapped at me telling me I would have to go into the front office to have the tire rotation removed from my bill. After voicing my complaint to the Gerneral Manager I left the business, most likely not to return. The sad part is, I have been dealing with this business for 30-plus years and this has been standard behavior. More
Central Ford is the ONLY car dealership I deal with. All employees make you feel like family. They answer any questions I have quickly. I don't feel pressured. My family is a returning customer to Cent All employees make you feel like family. They answer any questions I have quickly. I don't feel pressured. My family is a returning customer to Central Ford and will be in the future. More
Waited almost 2hours to get oil, filter and tires rotated. I was the only customer on the quick lane side. Several attempts were made to upsell products and services that were not needed. I understan rotated. I was the only customer on the quick lane side. Several attempts were made to upsell products and services that were not needed. I understand the trying times with limited vehicle sales but upselling is not the answer. More
The service I receive at Central Ford Ahoskie NC is amazing. Jean and all the service personnel go above and beyond their duty to make sure I have the repairs I requested and then taking the time to t amazing. Jean and all the service personnel go above and beyond their duty to make sure I have the repairs I requested and then taking the time to tell me if there is something else needs attention. I LOVE ME SOME CENTRAL FORD! More
I went in to get my truck checked for a leak Monday. Brought the part that was needed, was told the part will be here Tuesday went Wednesday and they didn’t know where my part was at. First she seen it Brought the part that was needed, was told the part will be here Tuesday went Wednesday and they didn’t know where my part was at. First she seen it but don’t know where it was put then it’s not there yet. And still haven’t received a call if the part is on back order or not. I based me getting my truck fixed from the time they gave me of when the part will be back. Now I’m in a bind because I can’t drive my truck and now the mechanic I have to fix it is moving on to other cars and it won’t be until next week before I can get my truck fixed. More
Great experience with Central Ford. Everyone was very kind and understanding and very helpful with my concerns. Fast service and offer to help whenever needed. Thank you a central Ford. kind and understanding and very helpful with my concerns. Fast service and offer to help whenever needed. Thank you a central Ford. More
Last week my car would not shift gears i thought my transmission was gone took it to central ford come to find out it was a simple fix was still under warranty and the part was in stock had me back on transmission was gone took it to central ford come to find out it was a simple fix was still under warranty and the part was in stock had me back on the road in less than 2 hours ( would have been sooner if i had not got talking to Tracy in sales ) thats great service now I'm gonna buy the 2021 ecosport and keeping my 2014 focus More
Dropped my car on a Thursday and picked it up on Friday, service was good and the young lady at the window saved me money by reminding me of my Ford points. service was good and the young lady at the window saved me money by reminding me of my Ford points. More