Ferris Chevrolet Buick Cadillac
New Philadelphia, OH
Filter Reviews by Keyword
By Type
Showing 55 reviews
They scheduled a meeting with me on Friday morning after working till 1:00 I was there before the dealership opened and by the time I got home to show my wife the paperwork they had sent the car off to auct working till 1:00 I was there before the dealership opened and by the time I got home to show my wife the paperwork they had sent the car off to auction without telling me More
went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change wa ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service. More
Unwanted fixes , High Cost Way too expensive and they did more than we wanted because "it needed done" BS! Total cost was 1216.00 and of that only 320.00 was parts. Go to McBrid Way too expensive and they did more than we wanted because "it needed done" BS! Total cost was 1216.00 and of that only 320.00 was parts. Go to McBrides Auto Service or Chuck Nicholson in Dover for excellent car care. More
Waste of Time They are shady and a complete waste of time. They have a little kid selling cars that will waste your time. We had a problem with a vehicle we test dr They are shady and a complete waste of time. They have a little kid selling cars that will waste your time. We had a problem with a vehicle we test drove and waited almost a week. Gary Miller lied to us and said it was fixed. It wasn't! Left front has metal on metal squealing and the front right has metal on metal grinding. I told the sales manager and he had the nerve to say he was trying to help me out! Do not buy from this dealership! More
Ford to Chevy and happy. After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with m After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with my trade in offer and purchase price of my new to me truck I would like to say thank you to the staff. Travis Metzger, Tom Jennings, Pat Ferris, and Brian Standiford along with the finance and service staff made it a wonderful buying experience with excellent follow up. I will without a doubt buy from them again and recommend anyone shopping to give them a shot! Thanks again Ferris Team! More
Out of town buyer This the first time I bought a new vehicle without actually seeing it. (Internet Sale). When I made an offer, Bob McClain came back with additional s This the first time I bought a new vehicle without actually seeing it. (Internet Sale). When I made an offer, Bob McClain came back with additional savings of about $1000 less than I offered. (GM Conquest Cash for switching to GM?). Financing was easy and without the usual push to sell warranties and protections...and a decent rate for less than perfect credit was found. A nice experience w no surprises. Expectations exceeded. More