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Ferrari of San Francisco - Service Center

Mill Valley, CA

4.9
64 Reviews

64 Reviews of Ferrari of San Francisco - Service Center

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October 05, 2018

Friendly High Quality Professional Service Dropped my 458 off for an airbag recall and they also did the free maintenance. Brad and Pierre were great to work with. Thanks again! More

by slongoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. ., Pierre Bon, Bradd Troedel
Oct 05, 2018 -

Ferrari of San Francisco responded

Thank you for allowing us to take care of your airbag service and maintenance. Please let Bradd and Pierre know anytime that we may be of further service to you. Have a great weekend!

April 12, 2018

Extremely helpful! Jacob was very friendly and answered all my questions about my California T. I could not have received better service. I was able to look at several More

by Adrenalin junkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Trump
Apr 12, 2018 -

Ferrari of San Francisco responded

Thank you for sharing your service experience with us tonight on DealerRater. Please let Jacob know anytime that we may be of further service to you. Have a great evening.

March 09, 2018

Not to be trusted. Lacks common courtesy I brought my 2012 458 with just a little over 5,600 miles. I bought the car from Boardwalk Texas and brought it all the way to San Francisco because S More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Erickson, . ., Bradd Troedel
Mar 29, 2018 -

Ferrari of San Francisco responded

Robert, you have our sincere apology that your service experience with Ferrari of San Francisco fell short of your expectations. We have checked our service records and found that your Ferrari 458 was driven 11 miles, while it was in our care. We should have alerted you if the gas tank was empty. Again, we are sorry if this caused you any anxiety. Please call me directly if I can be of any service to you. Bradd Troedel After Sales Director btroedel@ferrarisf.com 415-526-2163

September 15, 2014

AMAZING THE SERVICE DEPARTMENT WAS GREAT, PROFESSIONAL AND COURTEOUS, WAS EASY TO GET IN AND THE WORK WAS DONE ON TIME. THANKS FOR THE GOOD SERVICE I WILL BE More

by TODDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. ., Bob Heffel, Bradd Troedel
Sep 15, 2014 -

Ferrari of San Francisco responded

Thank you for sharing your receive service experience on DealerRater this afternoon. We sincerely appreciate your business and recommendation. Please let Bob Heffel and Bradd Troedel know anytime that we may be of further service to you.

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