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Ferrari of San Francisco - Service Center

Mill Valley, CA

4.9
64 Reviews

64 Reviews of Ferrari of San Francisco - Service Center

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April 30, 2020

Bradd and his service team are truly in a league of their own. It’s apparent as soon as you pick up the phone or walk in the door. They have coordinated roadside issues on Southern California road trips and More

by Agent 415
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
May 01, 2020 -

Ferrari of San Francisco responded

This review really makes us proud. We understand how these masterpieces are important for every Ferrari owner and your feedback means a lot. Thank you very much for trusting us and for being a dedicated client. It is always a pleasure to service your cars. Please never hesitate to contact us if you need anything or if you have questions. All our very best!

April 29, 2020

Best customer service that I’ve ever received at a dealership, hands down. Even when things aren’t perfect, attention to detail and customer-oriented approaches win the day. More

by mbagley
Recommend Dealer
Yes
Employees Worked With
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . ., Liana D'Alessandro, Bradd Troedel
Apr 29, 2020 -

Ferrari of San Francisco responded

Thank you for your review about our Service Department. It means a lot to us! Everyone here at Ferrari of San Francisco remain at your service. We hope to see you again soon! All the best!

April 29, 2020

Liana is a very professional, customer focused service advisor. She is well versed in each vehicle’s technical details and follows through every service item to completion. Her customer communication ski More

by Forza
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paddack, . ., Liana D'Alessandro, Bradd Troedel
Apr 29, 2020 -

Ferrari of San Francisco responded

Thank you for your very nice review about Liana. We appreciate your business and please do not hesitate to contact Liana or one of us if you need anything or have questions. In the meantime, we wish you all the best and Forza Ferrari!

April 29, 2020

Very easy to schedule appointments. Liana went out of the way every time to accommodate the clients. Much more personable than the other peninsula Ferrari service centers. They take care of all my pranc More

by JK
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
May 01, 2020 -

Ferrari of San Francisco responded

Thank your for your nice review and for your business. It means a lot to us. Liana and all of us remain at your service. All our very best to you!

April 29, 2020

Fast response and great service. Amazing crew all around. From new, certified, or service. Understands the customers wants and needs. A must visit for sure. More

by Dolceexte
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paddack, . ., Safa Bodagh, Liana D'Alessandro, Bradd Troedel
Apr 29, 2020 -

Ferrari of San Francisco responded

Thank you for your nice review. It means a lot to us and it seems you had several nice experiences with our Sales and Service Departments. So, thank you also for being a dedicated customer. We hope to see you again in the near future. All our very best!

April 29, 2020

Ferrari of SF, Liana in particular, is always extremely responsive, diligent, and focused on delivering exceptional customer service. Ferrari of SF is the only place I will ever go for Ferrari sales and s More

by Marc
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Safa Bodagh, Liana D'Alessandro
Apr 29, 2020 -

Ferrari of San Francisco responded

Hello Marc. Thank you for saying" Ferrari of SF is the only place I will ever go for Ferrari sales and service!". It is a very nice statement. We are all at your service at Ferrari of San Francisco and we hope to see you again very soon. All the best!!!!

April 29, 2020

As always, my visit to the Ferrari SF service department was excellent. Liana was very easy to work with and Edgar was able to tackle the service quickly. More

by speciale458
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Safa Bodagh, Liana D'Alessandro
Apr 29, 2020 -

Ferrari of San Francisco responded

Hello and thank you for your nice feedback. We are glad you had a good experience with Liana and Edgar and we all remain at your service. We wish you all the very best and hope to see you soon!

April 29, 2020

Liana is great. She was professional, knowledgeable, and responsive. She reached out to me and helped things go smoothly. I have had my car there a couple of times and everything has gone great. Oscar and More

by Tony Sarto
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Apr 29, 2020 -

Ferrari of San Francisco responded

Hello Tony. Thank you for sharing your experience with Liana and our Service Department. Please do not hesitate to contact us if you need anything or have questions. We hope to see you again soon!

April 29, 2020

Very professional! One of the main reasons for having my Ferrari’s serviced at the dealership is due to Brad Troedel. He is very accommodating, trustworthy and friendly. He also, follows up after my serv More

by glennjmeyers
Recommend Dealer
Yes
Employees Worked With
Jeff Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paddack, . ., Bradd Troedel
May 01, 2020 -

Ferrari of San Francisco responded

Hello Glenn. Thank you for bringing your Ferrari's to our Service Department and for your nice feedback on Bradd. We wish you all the best and hope to see you soon!

April 05, 2019

Highly recommend this place for any ferrari needs ! Been coming to this place for years always been happy with the service, recommend this dealership to any Ferarri owner. If you have any special reques More

by Oleg G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
Apr 08, 2019 -

Ferrari of San Francisco responded

Oleg, thank you for sharing your service experience with Bradd and Ferrari of San Francisco. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

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