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Ferrari of San Francisco - Service Center

Mill Valley, CA

4.9
64 Reviews

64 Reviews of Ferrari of San Francisco - Service Center

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June 04, 2020

Best experience! Liana is the best service advisor I have ever dealt with for any car company I have done business with. I highly recommend this dealer to anyone who is looking for people who care about the More

by JU
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro
Jun 04, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your experience with Liana on the service side, as well as James and Jeff on the sales side of Ferrari of San Francisco. We appreciate you and your recommendation here on DealerRater. Make it a great day!

June 03, 2020

So Glad I'm Near Ferrari SF! I am always confident that my Ferraris will be taken care of at a very high standard. Liana always keeps me abreast of the status of service being don More

by bluesea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Jun 03, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your service experience with Liana and our team at Ferrari of San Francisco. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great afternoon!

June 01, 2020

I’ve always gotten fantastic service at Ferrari of San Francisco, and I would not hesitate to recommend them. One of the only dealer service centers I’ve ever worked with that are willing to work with y More

by Xerxes5
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro, Matt Quinn
Jun 02, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your service experience with Ferrari of San Francisco. We appreciate your business and recommendation on DealerRater. Please let Liana and Matt know anytime that we may be of further service to you. Make it a great week!

May 22, 2020

Hello, I was considering buying my first Ferrari a couple of weeks ago. The car was originally bought new at Ferrari SF. I called Brad to provide insights about the car, its condition and the brand overall. More

by vicente
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
May 24, 2020 -

Ferrari of San Francisco responded

Vicente, thank you for sharing your experience with us. Bradd is a tremendous resource and we were happy to help. Please let us know anytime that we may be of further service to you. Make it a great (and safe) Memorial Day weekend.

May 13, 2020

Great service the people that work there are outstanding...They did a great job of picking up my car and delivering it to me everyone was very friendly and courteous More

by Rg360
Recommend Dealer
Yes
Employees Worked With
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro
May 14, 2020 -

Ferrari of San Francisco responded

Hello and thank you for your nice review. We are glad you had a good experience with Liana and Tom. Please don't hesitate to contact us if you need anything. All the best!

May 14, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate your business and recommendation on DealerRater. Make it a great (and safe) day and please let Tom and Liana know anytime that we may be of further service to you.

May 12, 2020

Best car buying expierence I ever had. When I got to the service department, I was excited to see the same all star customer service! More

by Feather
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Chiappone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro
May 13, 2020 -

Ferrari of San Francisco responded

Hello and thank you for your nice feedback. We are glad you had a good experience both with our Sales and Service Department! Please feel free to reach out to us anytime. We wish you all our very best!

May 11, 2020

Love working with Liana. She’s great at staying on top of my car’s maintenance so that I don’t have to worry about it myself. The entire team is so easy to work with and approachable. More

by Cameron1
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paddack, Liana D'Alessandro
May 12, 2020 -

Ferrari of San Francisco responded

Hello Cameron. Thank you for your nice review. We are glad you like working with Liana and our Sales team. Please do not hesitate to contact us if you need anything. We wish you all the best and hope to see you again soon!

May 01, 2020

Liana is very professional, knowledgeable, and extremely efficient and organized. Her customer service is top notch and I would highly recommend her. She is very quick and very responsive, she definitely pu More

by Qtan
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
May 01, 2020 -

Ferrari of San Francisco responded

Thank you for your very nice review. We are glad Liana made your experience great and hope your are enjoying your Ferrari. Please do not hesitate to contact Liana or any of us if you need anything. All the best!

April 30, 2020

Excellent Service; Great Folks I have been a customer of Ferrari of San Francisco since about 1995, when it moved to Marin County from SF. The original service bay, upstairs, was gr More

by rickkaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
May 01, 2020 -

Ferrari of San Francisco responded

Hello Rick. Thank you for being a dedicated customer since 1995! Longevity and loyalty means a lot to us! We are glad you always have a good experience with Bradd and our Service Department in general. We hope to see you soon driving one of your vintage cars. All the very best to you and your family!

April 30, 2020

Liana and Ferrari of San Francisco always take great care of my cars and make any service needs easy and quick, often working around my terrible travel schedule. More

by rk
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
May 01, 2020 -

Ferrari of San Francisco responded

We make pride of making things easy for our clients and your nice review is much appreciated. Thank you very much! Please do not hesitate to contact Liana again if you need anything or have question. All the very best to you!

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