Ferrari of Denver - Service Center
Highlands Ranch, CO
53 Reviews of Ferrari of Denver - Service Center
Very professional and expertise service. No loaner vehicles available nor was vehicle pick up capability’s No loaner vehicles available nor was vehicle pick up capability’s More
Great dealership with professional people, great customer service and very knowledgeable staff to assist you service and very knowledgeable staff to assist you More
Old school customer service, you know the type where you are appreciated and treated like a valued customer. White glove service with a smile and respect. Can’t say enough about the quality of the experienc are appreciated and treated like a valued customer. White glove service with a smile and respect. Can’t say enough about the quality of the experience and quality of the service. More
Even though Ferrari no longer services Lotus ( we purchased it from Ferrari in 2005), Jamie and Dan were very helpful in taking the car into the shop and having your mechanic solve the problem we wer purchased it from Ferrari in 2005), Jamie and Dan were very helpful in taking the car into the shop and having your mechanic solve the problem we were having.We were very impressed with the service we received! More
Always do a great job for me. This is my second Ferrari and everything is per estimate and on time This is my second Ferrari and everything is per estimate and on time More
Great sales and service organization. Multi year customer happy to have the min our dealings. Multi year customer happy to have the min our dealings. More
I love their attention to detail and their hospitality! Thanks for all the great service! Thanks for all the great service! More
Rude! I have done business various times through out the last 5 years with this dealership. The service department gave me my car back with things taken ou I have done business various times through out the last 5 years with this dealership. The service department gave me my car back with things taken out my my trunk and thrown (not placed in my front passenger seat area. A socket was still attached to my rear diffuser panel that rubbed the paint. When I brought it to their attention, the staff didnt even appoligize. What happened a quality check? The last time I purchased parts, I found the staff to be rude. Just to order floor mats and a front marker light, it took almost a week to get them to even order the part. So, expect a minimum of 2 weeks for a part. I was informed that if I wanted faster service to order my part I could go elsewhere. He informed me he was the only person that ordered parts, and he had a list of 20 people before me. Maybe another person to help would reduce the wait time for its customers? It's really unbelievable that a high end dealership treats me worse than the GMC dealer. Shouldn't it be the other way around? More
Lotus Service I have had only good experiences at FOD have dealt with 2 Lotus service writers and have been extremely happy with the service, the current one Don is I have had only good experiences at FOD have dealt with 2 Lotus service writers and have been extremely happy with the service, the current one Don is great, always addresses my needs and gets things done. for high end cars and service i will only go to FOD! More
Nothing but good things to say. My experience with Ferrari, Bentley, Lotus of Denver couldn't be better. Another reviewer on this site apparently had a bad experience with Don Shelt My experience with Ferrari, Bentley, Lotus of Denver couldn't be better. Another reviewer on this site apparently had a bad experience with Don Shelton, but that is exactly with whom I dealt and he was top notch. Don provided quick and insightful responses to my several e-mails, phone calls and text messages. He also made special arrangements so that I could pick up my car after hours. What is even more impressive is that I didn't not even purchase my Lotus at this dealership. I acquired the vehicle from a private seller, yet Don treated me like their top customer. Would I buy a car from this Dealership in the future?...You bet your a$$ I would. Will I take my car back to Don for future service needs?...Without a doubt. In short, I am 100% satisfied with my experience. Thank you Don! More