Ferrari Maserati Alfa Romeo of Fort Lauderdale

First Ferrari Hank Carpenter was my Sales Consultant. He was very sociable and made this experience very comfortable. He was extremely knowledgeable about my car, i Hank Carpenter was my Sales Consultant. He was very sociable and made this experience very comfortable. He was extremely knowledgeable about my car, it's history and the Ferrari history and the vehicles. We really were pleased with the time we spent with him. More

Best people to deal with, an excellent experience! Hank was helpful with finding me the right car. Afterwards, I dealt with Dave Weber, he's an excellent manager. He is always there to resolve any is Hank was helpful with finding me the right car. Afterwards, I dealt with Dave Weber, he's an excellent manager. He is always there to resolve any issues along the way, which I have had my share of. He has been very helpful and such a professional, making sure all issues are dealt with and resolved. More

Incredible Experience Hank's knowledge and experience combined with his enthusiasm make buying a car here a "no pressure" smooth and enjoyable process. He did everything he Hank's knowledge and experience combined with his enthusiasm make buying a car here a "no pressure" smooth and enjoyable process. He did everything he could to insure all our expectations were met. Congrats to everyone at this dealership in making such great effort to deliver an outstanding purchasing experience. More

Highly recommended Marcos and Silvio from the very beginning were nothing short of amazing! Not only did they make the buying of a car enjoyable (which is a long process Marcos and Silvio from the very beginning were nothing short of amazing! Not only did they make the buying of a car enjoyable (which is a long process), their excellent services did not end after the purchase of the vehicle. They continue to follow up with me and confirm my continuous satisfaction with my purchase. Highly recommended them! More

BUYERS and CONSUMERS BEWARE!!! To call Ferrari-Maserati of Fort Lauderdale a disappointment and borderline FRAUDULENT may be an understatement! While I am always happy dealing with To call Ferrari-Maserati of Fort Lauderdale a disappointment and borderline FRAUDULENT may be an understatement! While I am always happy dealing with Hank Carpenter in sales and Gabe in service, I can’t say anything positive about my recent experience at the dealership when going in to upgrade to a newer Maserati model. I had already been screwed over by Demetrio in the past, had been treated very poorly in service where Luis made a loud and public (and by the way, SEXIST) comment in a room full of other customers and staff about me being a woman and not being able to read a gas gauge (which is beyond ridiculous when I have a degree in Finance and an MBA and do complex math/statistics!), and had been given TWO lemons (official lemon law Maseratis, under Florida Law). I really wanted to give this dealership another chance and really trusted Dave Weber (manager) to keep his promise to make it all up to me and give me an HONEST deal this time around. While I asked for honesty and transparency, what I got was absolutely shocking. I had already paid my down payment over the phone to hold the vehicle I had decided on and Dave Weber and Hank Carpenter had discussed the numbers with me, so it should have been a very simple transaction (I was already approved- excellent credit over 800 and income). Yet, the first question I asked upon arriving at the dealership was whether the car had ever been a *loaner*- I was guaranteed NO- It had not. Low and behold, when I decided to go take a look at the actual car and take it for a test drive, I noticed that the Odometer read over 350 miles AND it was marked in bright large yellow neon marker “LOANER” on the front windshield, which I brought to their attention. Yes, I was surprised. But here is where the dealership REALLY crossed the line of ethics: Emilio Cosnotti in F&I rushed me through the signing of the paperwork, and when I got to the very last page of the contract, I noticed that the Odometer reading read 299. I let him kindly know that this was incorrect since I had just taken a test drive and the car had over 350 miles on it and crossed it out and initialed it. Emilio Cosnotti (the F&I specialist) went irate and angrily ripped the contract from me and tore it to pieces and said he would have to print a new one because I am not allowed to cross out anything on the contract! I politely let him know that I did not wrong by wanting the CORRECT Odometer reading on the contract because it is a Legally-Binding-Contract! He then admitted angrily that he has PURPOSELY typed in 299 miles onto the Odometer section on the form because otherwise the car would be considered a “USED CAR!” I was so shocked by his statement. He proceeded to print a new form and asked me to sign it but I refused and said I wanted to look this “300 mile” rule up on the Internet. Sure enough. Many articles popped up- even one from Edmunds.com that specifically state that if a car has over 300 miles, you should negotiate a better price, for the exact reason he brought to light to me! I told him I was not comfortable signing a contract that he had purposely admitted to changing the Odometer reading on and that I felt it was completely unethical. I even asked to have Dave Weber (manager) come in and discuss, which he did not see any fault with it. Again, shocking! I had to remind this dealership that these documents were all legally binding! This was unbelievable! I am lucky that I caught that Odometer reading on the contract or this could have had legal ramifications! This crosses every boundary in ethics. The GM, Rick Feldman called me the next day to find out what happened (even though he was there the entire time!) and even he did not see a big issue of fraudulently changing the Odometer reading on the contract for the benefit of the dealership. I really wanted this deal to go through but based on the lack of ethics, I could not, and more so, I could not deal with their D&I department that operates this way, even to the point of doctoring contracts to close deals. Really and truly disappointed. I’m even more disappointed that they didn’t do more to try to fix things and make it right (especially the manager and GM). It is very clear that they need to train their staff on ethics and customer service, whether someone is getting a Maserati or a half million dollar Ferarri. All customers should be treated with respect and with honesty/transparency. I have never met a dealership willing to alter numbers on a contract (especially the ODOMETER) for personal gain. I thought this was illegal?! Be careful what you sign at this place!! Read everything line by line!! You’ll thank me. You will also want to MAKE SURE you ask what the money factor is when you are leasing from them. I just learned that they were charging an extra whole point on their money factor than other Maserati dealerships!!! Definitely shop around and definitely don't shop here!! More

Great Experience Had a great experience with Giuliano. The Levante is such a great car and the experience and deal made it easy to lease the car. Would recommend if s Had a great experience with Giuliano. The Levante is such a great car and the experience and deal made it easy to lease the car. Would recommend if searching for a sexy SUV. More

Merry Christmas to us! Today my fiancé and I planned on buying two cars. One at Maserati for him and one at Porsche for myself. Giuliano was so excellent and knowledgeable w Today my fiancé and I planned on buying two cars. One at Maserati for him and one at Porsche for myself. Giuliano was so excellent and knowledgeable we left after purchasing my fiancées and had lunch with no intention of returning. Over lunch, we spoke about the value and excellence of Maserati and the relationship we just acquired. We returned to drive the Levante and we were sold. The team worked with us and created a deal we could not walk away from. We left with two cars in one afternoon and would recommend Giuliano and this dealership to our closest friends and family! Best Christmas and end of 2018 ever! More

Great experience I’m ecstatic with my levante. Giuliano was an absolute pleasure and made the whole car shopping experience enjoyable and fun. I highly recommend you p I’m ecstatic with my levante. Giuliano was an absolute pleasure and made the whole car shopping experience enjoyable and fun. I highly recommend you pay him a visit. Thank you Giuliano More

Giuliano is awesome! We had an awesome experience with Giuliano. He was fun, polite, professional and knowledgeable. He made buying a car fun and easy. And he got us a gre We had an awesome experience with Giuliano. He was fun, polite, professional and knowledgeable. He made buying a car fun and easy. And he got us a great deal. The whole team at the dealership were awesome. We recommend you go see him if you plan to get a Maserati! More

My new 2019 Ghibli Silvio is the best car dealer I have ever worked with in all my years buying cars. He is patient, friendly, and was willing to advocate of my behalf f Silvio is the best car dealer I have ever worked with in all my years buying cars. He is patient, friendly, and was willing to advocate of my behalf for the best deal. Ask for Silvio when you visit the dealership; you will not be disappointed More