Fernelius Ford Lincoln

Excellent Service I was visiting from downstate and was concerned about tire pressure in one tire. The service people could not have been more accommodating even thoug I was visiting from downstate and was concerned about tire pressure in one tire. The service people could not have been more accommodating even though they were closing shortly for the holiday weekend. More

Wonderful service! Everyone at the dealership was helpful. We have had excellent service before as well. The service department has always met our needs. Jim Musser w Everyone at the dealership was helpful. We have had excellent service before as well. The service department has always met our needs. Jim Musser was knowledgeable and friendly. Buying a new vehicle was very easy. More

Great service I went in with high expectations and wasn't let down. What a great experience and dealership! I am very happy with my purchase. Thank you I went in with high expectations and wasn't let down. What a great experience and dealership! I am very happy with my purchase. Thank you More

The salesman took the time to find the car I wanted! I was looking for a new Ford Taurus limited in black the salesman (Mark) took the time to find one at another dealer with the options and color I want I was looking for a new Ford Taurus limited in black the salesman (Mark) took the time to find one at another dealer with the options and color I wanted. He also got me a nice rebate which really helped me make the decision to purchase the car. This is the second vehicle I have purchased from Mark. last Maech I purchased a 2015 f250 from him. More

Pleasant New Car Purchase Experience Buying a vehicle is a major purchase and can be an unpleasant experience; I have had several of them. My experience at Fernelius Ford was the complet Buying a vehicle is a major purchase and can be an unpleasant experience; I have had several of them. My experience at Fernelius Ford was the complete opposite, it was actually fun. And that is a direct result of the staff - Terry Campeau and my sales person Mark Felski. In my book Mark is a very good sales person, he listened to my requests, did not push anything on me yet explained possible options available for obtaining the sort of vehicle I was interested in. Mark stayed in communication with me as he looked for the vehicle I wanted, at the end of the day he called/e-mailed to give a status update. From his updates it was clear that he indeed did listen to my requests and demonstrated that he truly was “working for me”. Mark found a vehicle that matched my requests – and it did not take him that long either! True to his word, Terry kept checking to see how things were going and if I had any questions or concerns – which I did not. In basically a weeks’ time, I initiated contact with the staff, they searched for a vehicle that would meet my needs, Ford financing was applied for and approved and I took delivery on a 2016 Ford Explorer. A vehicle that was exactly what I was looking for – no more options than I wanted and no less. In a week! Buying a vehicle is a major purchase and can be an unpleasant experience; I have had several of them. My experience at Fernelius Ford was the complete opposite, it was actually fun. And that is a direct result of the staff: Mark, Terry, and Warren. In addition, all the other staff I interacted with either directly or indirectly made me feel comfortable and welcomed. More

Great and friendly people to work with You have to be a good sales person to have a car at a car show and sell it on the spot. Justin F. did just that. :) We loved the car, made an offer You have to be a good sales person to have a car at a car show and sell it on the spot. Justin F. did just that. :) We loved the car, made an offer and it was accepted within minutes. Justin was great to work with and when we went to the dealership to pick it up, all of the staff were very friendly and nice to talk with. More

ABSOLUTELY WONDERFUL!! We dealt with Mark Mleczewski, He is superb, right from his extremely quick response to my email and right up to our final handshake. The staff at F We dealt with Mark Mleczewski, He is superb, right from his extremely quick response to my email and right up to our final handshake. The staff at Fernelious Ford were very friendly and most definitely wonderful. Mark, I cannot say enough Thank you's. Thank's for going the extra mile, our gratitude is beyond words. If you want a awesome salesman get in touch with Mark Mleczewski!!!! More

New car purchase Mark Mleczewski and the rest of the staff at Fernelius Ford are very kind and helpful and make buying a new car stress free. Everyone from the car de Mark Mleczewski and the rest of the staff at Fernelius Ford are very kind and helpful and make buying a new car stress free. Everyone from the car detailer Brian, the sales man Mark and the finance manager Warren make sure your experience is positive. More