
Fernandez Honda
San Antonio, TX
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Went in for regular maintenance and replace fuel pump ((recall). Scheduled appointment week ahead. Fuel pump was not replaced because no one ordered the part (this was discussed when appointment was made ((recall). Scheduled appointment week ahead. Fuel pump was not replaced because no one ordered the part (this was discussed when appointment was made to be sure a fuel pump was there). Now, I have to return again. Jason Perales went above and beyond by ordering the part, he’s going to call when it comes in, I’ll drop my Honda off, he’ll provide me a loaner, and I’ll return when the work is completed. Top notch treatment from Jason Perales. More
Was able to make appointment within the Honda App however I was concerned that it didn’t provide any confirmation but at the dealership it was confirmed to have been set. I was concerned that it didn’t provide any confirmation but at the dealership it was confirmed to have been set. More
The service department extremely courteous, honest and knowledgeable. The facility extremely clean. I deeply appreciate the Honda dealership expertise service. knowledgeable. The facility extremely clean. I deeply appreciate the Honda dealership expertise service. More
The service was everything it should be. Very professional and prompt. Israel was kind and made it an easy and comfortable experience. Hats off to him! Looking forward to future visits a Very professional and prompt. Israel was kind and made it an easy and comfortable experience. Hats off to him! Looking forward to future visits at Fernandez Honda. Thank you!! More
When I reached out for information in regards to trading my vehicle the sales associate didn’t hesitate to send me so many options. They worked with my budget. It was the best hassle free experience!! my vehicle the sales associate didn’t hesitate to send me so many options. They worked with my budget. It was the best hassle free experience!! More
Very nice dealership. Much better than the one I had been to before. Very helpful staff, they thoroughly went over everything with me and liked the fully interactive text Much better than the one I had been to before. Very helpful staff, they thoroughly went over everything with me and liked the fully interactive text and video footage of issues that my car need addressed. I would recommend others to take their Honda here. More