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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,164 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,164 reviews

December 20, 2024

quick, easy and fast. Always so helpful and sweet. Very communicative in every possible. Took everything taken care of. More

by Ceciliaestrada97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Carpenter
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Dec 22, 2024 -

Fernandez Honda responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

As always, received excellent service from Fernandez Honda. Geoff Tassey again exceeded my expectations. Have been servicing my Hondas at this dealership since 2004 and will continue to do business with More

by Pajakgm45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
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Dec 22, 2024 -

Fernandez Honda responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 20, 2024

Their service is easy. Me and my vehicle are taken care of. No issues and leave satisfied. More

by Sam R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredo
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Dec 22, 2024 -

Fernandez Honda responded

Hi Sam, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Friendly staff that welcomes questions and concerns that you may have towards purchasing a vehicle. More

by Marisela Rios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Campos
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Dec 22, 2024 -

Fernandez Honda responded

Hi Marisela, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2024

Great service every time I bring my car in for maintenance and my oil change was completed before I finished my cup of coffee. More

by imtheesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Dec 20, 2024 -

Fernandez Honda responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

December 14, 2024

My vehicle was serviced in one hour and I was very pleased with the outcome. More

by alice_collazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Santibanez
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Dec 16, 2024 -

Fernandez Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Excellent customer service, professional, friendly staff and intermediate update to the customer regarding your vehicle status or maintenance issues. More

by gtrejo68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Israel Velasco: 5 Stars
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Dec 16, 2024 -

Fernandez Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Great. e experience! Will be back! Even washed my car!. Israel was awesome, good job. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
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Dec 16, 2024 -

Fernandez Honda responded

Hello Donna, we're happy you found Israel to be so supportive during your experience here at Fernandez Honda. We look forward to your next visit! Take care!

December 12, 2024

Vehicle 2022 pilot: Service was Ok, fast talking staff trying to upsell like cabin filters..I was suppose to get a new battery, but when I got home I checked under the hood but couldn't find the new batte More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey tassey
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Dec 13, 2024 -

Fernandez Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager jridings@fernandezhonda.com

December 12, 2024

They word fast and efficient to provide great service to all customers that need it. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
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Dec 14, 2024 -

Fernandez Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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