Fernandez Honda

The salesman was very knowledgeable about our new vehicle he was great. Thank yall. Very much. vehicle he was great. Thank yall. Very much. More

The on line sales agent Juanita w as great. She called and came over to me sev we al times. Offered me a snack and drink. The sales person I was handed off too not so much. He was very nice but She called and came over to me sev we al times. Offered me a snack and drink. The sales person I was handed off too not so much. He was very nice but absent. He left me at his desk to many times sitting there wondering where he went. He just needs to inform the client where he is going. At one point I had to have Juanita hunt him down. I also had to ask him for the list of ad ons. I wanted runners, bed topper, hitch set up. I came in ready to buy and with financing. 3 hours later I was not done and needed to leave. I left a deposit and returned 3 days later when new items were placed on truck. AK finance guy was also great. One thing I would do as a dealer with waiting rooms with tv screens is to have a video of all the features on the cars/truck and how to operate all the new gadgets. Even with all the salesman showed me he did not get me set up. Or have a person that just hooks up the car to new owner. I did not know the car could start without me in it. Someone from work showed me that. Have not figured out how to set my seat to stay in one position. The salesman told me about it but did not set it up for me. Seems like the dealer could get a geek teenager for $15 bucks an hour to work with new owners. I did just spend 50k. Thank you Karen Shepard. 830-279-1512. More

Very proffesional and courteous. They were very thorough about telling me what was going on with my vehicle. Amazing. They were very thorough about telling me what was going on with my vehicle. Amazing. More

Service was completed in a timely manner and service staff was friendly and very courteous. staff was friendly and very courteous. More

I feel safe to handle my troca, their service and technical staff, they are reliable and professional people, thank you !!! I highly recommend them especially to Mr. Leo Diaz technical staff, they are reliable and professional people, thank you !!! I highly recommend them especially to Mr. Leo Diaz More

This Honda dealership was very welcoming. The service advisor that helped me was super polite and professional. The service advisor that helped me was super polite and professional. More

The Fernandez Honda team had always been very informative and overall helpful no matter what kind of service they do for me and my vehicle. Practically no problem whatsoever… they also understand my financia and overall helpful no matter what kind of service they do for me and my vehicle. Practically no problem whatsoever… they also understand my financial preferences and needs! More

Fast work. Good service agents great communication from the dealer. Excellent affordable prices and good veterans discount Good service agents great communication from the dealer. Excellent affordable prices and good veterans discount More

I have been coming to this dealership since 2010! !! Best Honda dealership in all South Texas!! I buy all my cars here and do all my service here !! Best Honda dealership in all South Texas!! I buy all my cars here and do all my service here More

The sales clerk Joe Campos has a lot of patience and you need that when you’re dealing with someone like me this is the second car that I have purchased from him and I will always go back to him. need that when you’re dealing with someone like me this is the second car that I have purchased from him and I will always go back to him. More