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Fernandez Honda

San Antonio, TX

4.8
1,383 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,383 reviews

February 26, 2025

Extremely slow service. I spent almost 3 hours waiting for an oil change and two new tires. More

by Juan VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dugosh
Feb 28, 2025 -

Fernandez Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager Fernandez Honda Office: 210-507-0279 Email: jridings@fernandezhonda.com

February 26, 2025

Anthony did a great job as a service advisor! Next visit I’m going setting up appointment with him! More

by ssalas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 28, 2025 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2025

As always Excellent service. All very caring and Professional towards me(I’m sure all customers are Treated the same).The Gentlemen at the service dept are all very Positive and H More

by GerryS313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Mann
Feb 28, 2025 -

Fernandez Honda responded

Hi Gerry, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2025

Thank you for responding to my needs. I was a bit upset and my words where a bit harsh. But I still was treated like a valuable customer. I'm going through a personal problem. Yet , F More

by Herminia Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales , don't remember other names
Feb 24, 2025 -

Fernandez Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2025

Mr zeo Service advisor was very professional I'm very happy the way he greeted me and was on top of my car needs. More

by davidcastillo2340
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr zeo
Feb 21, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff Zeo to be so supportive during your experience here at Fernandez Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

This dealership was on time for my appointment with them. The wait time was minimal for the work done on my vehicle. They personnel were very friendly and knowledgeable. More

by Meroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Feb 23, 2025 -

Fernandez Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

Jason was very helpful from beginning to the end of our oil service and recall . More

by Razo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 23, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2025

We were happy with the services and saw the consideration and personal interest shown by Keo.. We are sure to come again when we need our pilot maintained. More

by maryjaneltmjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo
Feb 21, 2025 -

Fernandez Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fernandez Honda. If you have any further questions, please don't hesitate to reach out!

February 19, 2025

They are honest and know their job when it is time to do inspection to your vehicle More

by Sgmgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
Feb 21, 2025 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 18, 2025

Good service and friendly staff. My first vehicle service experience was very pleasant and convenient. More

by Najat K Hema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mr Anthony Sadhov
Feb 19, 2025 -

Fernandez Honda responded

Hello Najat, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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