
Fernandez Honda
San Antonio, TX
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I had the best experience at Fernandez Honda!! After going to a few other dealerships (Honda and Toyota) I was NOT happy with the others offer for my trade in and other stuff. It was about 815pm and my going to a few other dealerships (Honda and Toyota) I was NOT happy with the others offer for my trade in and other stuff. It was about 815pm and my husband and I came into Fernandez Honda very tired and not thinking we were going to be happy, WE WERE WRONG...it was the best experience from the minute we walked in. Such friendly staff, very informative and helpful!! We drove off with my new 2012 Honda Accord v6 that night! Went back on Saturday to have it filled up with gas and detailed. I had a window chip two days after getting my car and they were sooooooo helpful when I called about that (it happened on I35 while driving home from the dealership) and they fixed it for me. I love Fernandez honda and know that our next car purchases WILL be from this wonderful dealership!!!! Great job guys!!!! More
Friendly and professional employees from greeting to final handshake. Ray Barrera is a knowledgeable guy and uses excellent communication skills. He does not pressure you, but is available to answer que final handshake. Ray Barrera is a knowledgeable guy and uses excellent communication skills. He does not pressure you, but is available to answer questions and provide information. He took the time to understand our needs and find a vehicle to meet them. We had a good experience at Fernandez. More
By far, this is the best Honda service department in San Antonio. Aaron Sanchez is the most outstanding service advisor that I have ever done business with. He is courteous, honest, fast & efficient, and k Antonio. Aaron Sanchez is the most outstanding service advisor that I have ever done business with. He is courteous, honest, fast & efficient, and knows his product knowledge. I know I can count on Aaron to give me the best advice for maintenance on all three of my Honda vehicles. I can go to a closer Honda dealership for a mediocre experience, but, I would rather drive the extra distance for the excellent service, prices, and friendly atmosphere which I get (consistantly) with Aaron and the rest of the staff. Keep up the good work and thanks very much! More
Awesome experience very friendly and helpful Made me Awesome experience very friendly and helpful Made me feel comfortable with my purchase Knowledgeable and experienced about the vehicle They made Awesome experience very friendly and helpful Made me feel comfortable with my purchase Knowledgeable and experienced about the vehicle They made what I thought was impossible to happen More
In all our years of buying cars, we have never been more impressed with a dealer or a salesman! Tariq was exceptional on every level! His professionalism, knowledge of the cars, efficiency and all-around c impressed with a dealer or a salesman! Tariq was exceptional on every level! His professionalism, knowledge of the cars, efficiency and all-around customer service skills were wonderful. His attention was exclusively on us as he walked us through each step of the purchase. Buying a new car should be a positive experience - and Fernandez Honda made sure that would be the case for us as well. We simply could not be more pleased with our car, the dealership where we purchased it, and the tremendous support of Tariq. We highly recommend this dealership and the people they employ!! More
I actually looked online, looking to purchase a used care, and Fernandez had several good choices for me to choose. So,I came in to look at the used cars, and was helped by Yasu Maeda, he was very frien care, and Fernandez had several good choices for me to choose. So,I came in to look at the used cars, and was helped by Yasu Maeda, he was very friendly and helpful. I decided on a used Mazda,so we discussed everything and paperwork was done.Unfortunately there was a glitch on my information. I was so disappointed, I thought I was not gonna be able to purchase the car.It was to be my very first purchase, in my life, so you can understand my disappointment. So, I got a phone call from Mr. Maeda, saying come back in to the dealer. We have another car for you(I thought,what have I gotten myself into),no, on the contrary! They had a brand new 2011 Honda Civic, waiting for me. At the best price possible,and best payments possible. That was the best day ever. I am the proud owner of my first and definately not my last Honda. Thanks to Yasu Maeda !! Best car dealer. To this point, he still recognizes me whenever I call for questions about the car or maybe to email me coupons for oil changes.Keep up the great work Fernandez Honda. Thank you for the experience and my new car! MariaLuisa Cantu More
My husband Albert and I just bought our second Honda from Fernandez Honda, and I must say talking with Gilbert Martinez made it a very pleasant experience AGAIN!!! He is very knowledgeable and pleasant to Fernandez Honda, and I must say talking with Gilbert Martinez made it a very pleasant experience AGAIN!!! He is very knowledgeable and pleasant to talk to. We had a good experience with Gilbert the first time when we purchased our CRV, and wanted to go back when we were ready for another car. We got a Crosstour and are so happy with it. It absolutely meets our needs and is awesome to drive! I won't go anywhere else.I don't think I would have gotten this good of a deal anywhere else! We were treated like family. Again, thanks Gilbert. Christina Sandoval More
My wife wife and I were welcomed at Fernandez Honda by Gilbert Martinez. He provided us with excellent and friendly service, explaining the details of the vehicle we selected - Civic SDN 2012. We did not Gilbert Martinez. He provided us with excellent and friendly service, explaining the details of the vehicle we selected - Civic SDN 2012. We did not feel pressured to buy or the "salesman pitch". HIs honesty was a key factor in our purchase. We feel we made the right choice and we are very happy with our new car! More
Kevin Witiker is very knowledgeable about my vehicle. When I went back in for car detailing. He remembered my name and the reason I had taken my car in several weeks earlier. He is very professional. When I went back in for car detailing. He remembered my name and the reason I had taken my car in several weeks earlier. He is very professional. Mr. Tavera, shuttle driver, made the drive very pleasurable. He is a good conversationalist. When I walked into the waiting area it smells of freshly baked cookies just like home. Coffee and freshly baked cookies is a very nice touch. It was a very nice experience. Ruby Plata More
We are from West Tx and have been looking for our first Honda Pilot for a year. We were starting to get very frustrated because we didn't feel like we were being given a fair deal at every dealership we v Honda Pilot for a year. We were starting to get very frustrated because we didn't feel like we were being given a fair deal at every dealership we visited throughout Texas. Finally, we came across Fernandez Honda! They were $2300 cheaper than the Dallas area dealerships and $4000 cheaper than all West Texas dealerships! "Coach" gave us a very fair deal online and didn't push us to come in until we were happy. It was worth the 5 hour drive! We were treated great and they were just as kind when we didn't finance with them or didn't buy anything extra that they asked us to buy. We surprised them by asking for tint and roof racks at the last minute and they did both with no problem. Give them a try....you can always say no...but you won't! More