Fernandez Honda

I actually looked online, looking to purchase a used care, and Fernandez had several good choices for me to choose. So,I came in to look at the used cars, and was helped by Yasu Maeda, he was very frien care, and Fernandez had several good choices for me to choose. So,I came in to look at the used cars, and was helped by Yasu Maeda, he was very friendly and helpful. I decided on a used Mazda,so we discussed everything and paperwork was done.Unfortunately there was a glitch on my information. I was so disappointed, I thought I was not gonna be able to purchase the car.It was to be my very first purchase, in my life, so you can understand my disappointment. So, I got a phone call from Mr. Maeda, saying come back in to the dealer. We have another car for you(I thought,what have I gotten myself into),no, on the contrary! They had a brand new 2011 Honda Civic, waiting for me. At the best price possible,and best payments possible. That was the best day ever. I am the proud owner of my first and definately not my last Honda. Thanks to Yasu Maeda !! Best car dealer. To this point, he still recognizes me whenever I call for questions about the car or maybe to email me coupons for oil changes.Keep up the great work Fernandez Honda. Thank you for the experience and my new car! MariaLuisa Cantu More

My husband Albert and I just bought our second Honda from Fernandez Honda, and I must say talking with Gilbert Martinez made it a very pleasant experience AGAIN!!! He is very knowledgeable and pleasant to Fernandez Honda, and I must say talking with Gilbert Martinez made it a very pleasant experience AGAIN!!! He is very knowledgeable and pleasant to talk to. We had a good experience with Gilbert the first time when we purchased our CRV, and wanted to go back when we were ready for another car. We got a Crosstour and are so happy with it. It absolutely meets our needs and is awesome to drive! I won't go anywhere else.I don't think I would have gotten this good of a deal anywhere else! We were treated like family. Again, thanks Gilbert. Christina Sandoval More

Kevin Witiker is very knowledgeable about my vehicle. When I went back in for car detailing. He remembered my name and the reason I had taken my car in several weeks earlier. He is very professional. When I went back in for car detailing. He remembered my name and the reason I had taken my car in several weeks earlier. He is very professional. Mr. Tavera, shuttle driver, made the drive very pleasurable. He is a good conversationalist. When I walked into the waiting area it smells of freshly baked cookies just like home. Coffee and freshly baked cookies is a very nice touch. It was a very nice experience. Ruby Plata More

We are from West Tx and have been looking for our first Honda Pilot for a year. We were starting to get very frustrated because we didn't feel like we were being given a fair deal at every dealership we v Honda Pilot for a year. We were starting to get very frustrated because we didn't feel like we were being given a fair deal at every dealership we visited throughout Texas. Finally, we came across Fernandez Honda! They were $2300 cheaper than the Dallas area dealerships and $4000 cheaper than all West Texas dealerships! "Coach" gave us a very fair deal online and didn't push us to come in until we were happy. It was worth the 5 hour drive! We were treated great and they were just as kind when we didn't finance with them or didn't buy anything extra that they asked us to buy. We surprised them by asking for tint and roof racks at the last minute and they did both with no problem. Give them a try....you can always say no...but you won't! More

I came in with pre-financing from my own bank however I came in with pre-financing from my own bank however when it came to the signing there was a glitch. Mr. Maeda and Mr Garcia proactively sought out I came in with pre-financing from my own bank however when it came to the signing there was a glitch. Mr. Maeda and Mr Garcia proactively sought out options that created a win-win situation for the dealership and myself which created additional revenue for the dealership through the sale of the loan and warranty package and allowing me to drive away with terms that were more beneficial. Through their drive to create a great customer experience they were able to salvage the glitch and make the sale. As a result I would gladly recommend there services to friends and family who not only want a great vehicle but awesome customer service. Thanks again for making it happen when it seem like things were bottoming out. The sale and purchase is always great but quality customer service wins loyalty. More

I have bought 4 vehicles from Fernandez Honda. They are great to work with regarding what type of vehicle one may be seeking & with overall customer service. There is no doubt in my mind that if you are lo great to work with regarding what type of vehicle one may be seeking & with overall customer service. There is no doubt in my mind that if you are looking for a great deal along with a pleasant experience, Fernandez Honda is the place to go. I have been to Gunn Honda with a close friend & was able to see their customer service. I have to say that the customer service was not there. Friendliness, making one feel like number 1 instead of just another customer was not there. Needless to say, I will continue to shop at Fernandez Honda for the great buying experience I always get! Marc Anthony, finance manager, was the sales guy I have dealt with in the past. Talk about caring & willing to go out of his way! I still go to him like he is a sales guy & he never turns me away. He gets me what I want & takes care of it. He introduced me to Phillip Reyna (Coach-sales guy) and I couldn't have been happier. So, take it from a very satisfied, returning customer-if you are looking to buy a vehicle check out this dealership. You really won't be disappointed and will walk out of there with a great vehicle feeling you got an awesome deal! More

Feb.2012.. I have owned my 2002 Honda Accord for 5 years Feb.2012.. I have owned my 2002 Honda Accord for 5 years now...and have always had my car serviced by Fernandez Honda...every time I have been to Fer Feb.2012.. I have owned my 2002 Honda Accord for 5 years now...and have always had my car serviced by Fernandez Honda...every time I have been to Fernandez Honda for regular maintenance or car repairs, they have been great....polite, friendly, answers all my questions promptly and sincerely...Aaron Sanchez, has always waited on me in the service department....he is great...sincere, informative and well-versed on the Honda vehicle...I never feel rushed or like I am annoying Aaron with my questions concerning my Honda..also, the atmosphere at Fernandez Honda is relaxed and friendly...Brenda M. More