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Fernandez Honda
San Antonio, TX
1,126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,126 reviews
July 11, 2012
Ray, Brad and the entire dealership was great! They were very professional and did everything they said without me having to remind them. I have purchased well over 30 cars at numerous dealerships. When I very professional and did everything they said without me having to remind them. I have purchased well over 30 cars at numerous dealerships. When I buy and I will buy again, I will think of Ray and Fernandez Honda first...good, professional staff! More
by skylandry
Employees Worked With
Ray Barrera, Ray Barrera
July 04, 2012
Fernandez Honda is the best dealership in town for price and customer service. Drove 30 miles because local dealership only had one 2012 CRV in stock at the time. I used the internet sales contacts of Coac and customer service. Drove 30 miles because local dealership only had one 2012 CRV in stock at the time. I used the internet sales contacts of Coach and Yasu and they were great. They were very friendly and gave me the best deal in town on a new 2012 CRV LX. I will definitely be back in the future for my next Honda. Highly recommend the internet sales team of Coach and Yasu! More
by Anthony.77710
Employees Worked With
Yasu Maeda
July 02, 2012
My experience at Fernandez Honda was great. Tariq was the sales representative outside when I walk up to the dealership. He was very professional and didn't approach me ubnoxiously as many salesmen do. He sales representative outside when I walk up to the dealership. He was very professional and didn't approach me ubnoxiously as many salesmen do. He was polite and knowledgeable. He told me about the bottom line pricing they use and explained how Fernandez Honda is different the most dealerships, and boy was he right. He told me about the software they use there to match and beat any price on any vehicle within a 400 mile radius! After Tariq helped get me approved for my 2005 jeep wrangler, he passed my paperwork along to Mark Anthony who was swift and thorough, which was awesome. He took the time to explain and break things down for me when I asked questions. Overall I had a great experience and have and will continue to recommend Fernandez Honda to other car buyers More
by Simonstone06
June 27, 2012
From the time I arrived to the time I left, I was treated courteously and professionally by Rudy Criner. He was very knowledgeable concerning my vehicle and the service needed. Rudy explained the service t courteously and professionally by Rudy Criner. He was very knowledgeable concerning my vehicle and the service needed. Rudy explained the service that was to be performed on my vehicle, answering all my questions. He was very respectful and courteous. Also, another employee was very nice. I think her name is Marie. She was sent to bring my vehicle up to the service center area. She brought my vehicle very quickly and with such a smile on her face. Very refreshing! I will definitely be a return customer. And hopefully soon, I can be ready to purchase another car. I will most certainly return to your dealership! More
by mysweetie11
Employees Worked With
Rudy Criner
May 29, 2012
We have used Fernandez Honda for service the last 3.5 years. I was in for a indicator problem IMA, after I was provided with the diagnostics which was the main battery of the 2005 Honda civic Hybird, I years. I was in for a indicator problem IMA, after I was provided with the diagnostics which was the main battery of the 2005 Honda civic Hybird, I called the wife and explained every thing we decided the cost was more than we would like to pay for the repair of this year and mileage vehical. I inquired of the service rep for a sales consultant we could talk with and I meet Tariq Kassam. Being a man of few words I mentioned to Mr. Kassam that I was interested in a bottom line cost for a new Honda Civic with the 2005 as a trade in and what could he do for me. After some small talk getting to know each other, Tariq showed me to a 2012 Civic and explained the many features and safety advantages of this car. We took a test drive and as we went about on the drive Tariq explained the dash and buttons. We discussed the cost and trade in depth and he provided a list of opitions that were avilable for this car. As the process went I called my wife to let her know the cost and color of the Civic and we agreed on all aspects of the deal with the understanding my wife would have to see and agree to the finial cost and color of the car, I went and pick up my wife in the 2012 Civic and let her drive the car to the dealership upon her agreeing on all aspects of the deal. Now we have another Honda Civic that has more room. The reason I am writting this is to mention what a great experince we had with Tariq on purchasing this car over other sales people years past that gave you this is it, take it or if you leave; the offer is off the table! We will gladly recommend Tariq Kassem to all our friends and family to make sure they are treated as well as we were. More
by joandas
May 16, 2012
I had the best experience at Fernandez Honda!! After going to a few other dealerships (Honda and Toyota) I was NOT happy with the others offer for my trade in and other stuff. It was about 815pm and my going to a few other dealerships (Honda and Toyota) I was NOT happy with the others offer for my trade in and other stuff. It was about 815pm and my husband and I came into Fernandez Honda very tired and not thinking we were going to be happy, WE WERE WRONG...it was the best experience from the minute we walked in. Such friendly staff, very informative and helpful!! We drove off with my new 2012 Honda Accord v6 that night! Went back on Saturday to have it filled up with gas and detailed. I had a window chip two days after getting my car and they were sooooooo helpful when I called about that (it happened on I35 while driving home from the dealership) and they fixed it for me. I love Fernandez honda and know that our next car purchases WILL be from this wonderful dealership!!!! Great job guys!!!! More
by Hammond2218
Employees Worked With
Sonia Hammond, Yasu Maeda , Ray Barrera
May 13, 2012
Friendly and professional employees from greeting to final handshake. Ray Barrera is a knowledgeable guy and uses excellent communication skills. He does not pressure you, but is available to answer que final handshake. Ray Barrera is a knowledgeable guy and uses excellent communication skills. He does not pressure you, but is available to answer questions and provide information. He took the time to understand our needs and find a vehicle to meet them. We had a good experience at Fernandez. More
by Knights81
Employees Worked With
Ray Barrera
May 09, 2012
By far, this is the best Honda service department in San Antonio. Aaron Sanchez is the most outstanding service advisor that I have ever done business with. He is courteous, honest, fast & efficient, and k Antonio. Aaron Sanchez is the most outstanding service advisor that I have ever done business with. He is courteous, honest, fast & efficient, and knows his product knowledge. I know I can count on Aaron to give me the best advice for maintenance on all three of my Honda vehicles. I can go to a closer Honda dealership for a mediocre experience, but, I would rather drive the extra distance for the excellent service, prices, and friendly atmosphere which I get (consistantly) with Aaron and the rest of the staff. Keep up the good work and thanks very much! More
by rggarc
Employees Worked With
Aaron Sanchez
May 05, 2012
Awesome experience very friendly and helpful Made me Awesome experience very friendly and helpful Made me feel comfortable with my purchase Knowledgeable and experienced about the vehicle They made Awesome experience very friendly and helpful Made me feel comfortable with my purchase Knowledgeable and experienced about the vehicle They made what I thought was impossible to happen More
by Bcast2004
Employees Worked With
Yasu Maeda
April 30, 2012
In all our years of buying cars, we have never been more impressed with a dealer or a salesman! Tariq was exceptional on every level! His professionalism, knowledge of the cars, efficiency and all-around c impressed with a dealer or a salesman! Tariq was exceptional on every level! His professionalism, knowledge of the cars, efficiency and all-around customer service skills were wonderful. His attention was exclusively on us as he walked us through each step of the purchase. Buying a new car should be a positive experience - and Fernandez Honda made sure that would be the case for us as well. We simply could not be more pleased with our car, the dealership where we purchased it, and the tremendous support of Tariq. We highly recommend this dealership and the people they employ!! More
by cjweidner
Employees Worked With
Tariq Kassam
