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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,164 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,164 reviews

December 24, 2024

Great customer service. Very clean dealership, efficient, professional, thorough, answered all my concerns; had abundant inventory; overall very impressed. More

by Salome.g.fierros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , George Dugosh
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Dec 25, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

Dealership handled my Civic recall repair As scheduled and under the estimated time interval. Service staff was courteous and prompt. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain, Ray Crawford
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Dec 25, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Great service and the place was very clean. Thanks to the whole crew that helped, especially Brian. More

by mindyrlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 25, 2024 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Jason was very attentive, informative and considerate of needs. He explained the necessities and gave me a military discount. More

by Rogelio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
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Dec 25, 2024 -

Fernandez Honda responded

Hi Rogelio, we're happy to hear you had such a positive experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

very good attitude and attention and solutions for any other need as a customer . thank you for your support, Antony. More

by monteroprovencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 24, 2024 -

Fernandez Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

Good service department very few dealers have an outstanding service like Fernandez Honda can’t much about the other departments More

by Nass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 24, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. We hope you have a great day!

December 21, 2024

Car appointments are always on time and fast turnaround. Happy with services at Honda Dealership More

by jeff.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Ramirez
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Dec 24, 2024 -

Fernandez Honda responded

Hello Jeff, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 21, 2024

Great service fast and efficient I highly recommend this dealer for all services the team at Fernadez is first class More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Alvarez, Joe Campos, Vanessa Robles
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Dec 22, 2024 -

Fernandez Honda responded

Joe, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Fernandez Honda did real well Service Advisor Israel was courteous and took care of my vehicle needs l recommend this dealership More

by Fili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel R
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Dec 22, 2024 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with Israel! We hope to be of service to you again in the future. Best wishes, Fernandez Honda

December 20, 2024

Brought vehicle for issues with vehicle not accelerating at 40 mph. Vehicle was not properly diagnosed. Tech advised throttle body dirty, no pics of this provided. Simply removed air filter housing and can More

by Adrian Texas
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony service advisor
Report | Print
Dec 22, 2024 -

Fernandez Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager Fernandez Honda jridings@fernandezhonda.com

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