Ferman Volvo Cars of Tarpon Springs - Service Center

Great service from Matt. Great service from Matt and hopefully more to come in the future. Thanks for your friendliness and professionalism. A few things were overlooked but Great service from Matt and hopefully more to come in the future. Thanks for your friendliness and professionalism. A few things were overlooked but I will have them addressed when I return. More

excellent,fast,friendly service Sharon and Matt are always on top of their game They always make each appointment a positive experience.Such a great improvement from past customer se Sharon and Matt are always on top of their game They always make each appointment a positive experience.Such a great improvement from past customer service agents at Volvo More

Professional, courteous and efficient Brought my 2012 C70 in for a door lock. Matt (service advisor) was extremely professional. Turned out my C70 did not have a door lock issue. It was “ Brought my 2012 C70 in for a door lock. Matt (service advisor) was extremely professional. Turned out my C70 did not have a door lock issue. It was “user error”, Lol or rather user inexperience. Matt explained how the keyless system for locks work. Will definitely return to this dealer for routine maintenance or problems. More

The best customer service team Matt and Sharon and the entire service team at Ferman Volvo are always a pleasure to work with. Matt was able to inform me of the rebate from Michelin Matt and Sharon and the entire service team at Ferman Volvo are always a pleasure to work with. Matt was able to inform me of the rebate from Michelin tires, and he provided me with a quote for 4 new ones that allows me to budget for November. More

Service and car updates Great friendly knowledgeable staff! They are great to work with. Give professional service. Easy to get appointments and have your car done on time. A Great friendly knowledgeable staff! They are great to work with. Give professional service. Easy to get appointments and have your car done on time. Accommodating! More

great customer service they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. More

Friendly Staff that Takes Care of You Brought car in for 70,000 mile service, check engine light came on and then off 2 days later and some other minor items. They delivered a loaner vehi Brought car in for 70,000 mile service, check engine light came on and then off 2 days later and some other minor items. They delivered a loaner vehicle for me to use while the car was being serviced. We have owned two Volvo's for almost 5 years now. Matt and Sharon from the service department have always been a pleasure dealing with as they go out of their way to help you however they can.. I will definitely keep coming back to Ferman Volvo. More

A perfect place Matt Ketchum has ALWAYS provided outstanding service. It is a pleasure to see Matt behind the counter when I enter. I know he will handle my proble Matt Ketchum has ALWAYS provided outstanding service. It is a pleasure to see Matt behind the counter when I enter. I know he will handle my problems (if any) in a courteous and professional manner. Also first rate is the entire service department. I have never had to return because they failed to do what was required. I have been a customer for 12 years. More

Excellent service I have been bringing my Volvo to be serviced at this dealer for past 3 years and have been very happy with the customer service. Matt is wonderful and I have been bringing my Volvo to be serviced at this dealer for past 3 years and have been very happy with the customer service. Matt is wonderful and is an expert customer service representative. He remembers small preferences and really goes out of his way for your convenience and ease. Communication is great and frequent updates are given. I don’t ever feel like they are trying to just “sell me something” because they can. They always listen to the problem you may be having and then work to resolve the issue, never blowing you off. The workmanship is excellent and I completely trust the work done by the team. I highly recommend this location if you want hassle free, excellent service. More

Check brakes Matt Ketchum excellent service along with Judy. Can be relied upon to the best possible results. Displays genuineness dealing with us and willingness Matt Ketchum excellent service along with Judy. Can be relied upon to the best possible results. Displays genuineness dealing with us and willingness to help. More