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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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December 06, 2019

Excellent Was quickly serviced and greeted at the door. Gave me a place to do my work, while I waited. Liked the coffee and there was available donuts. More

by francotheman54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 27, 2019

Difficulty diagnosing the problem The car was randomly hesitating when accelerating from a stop. Apparently, it was difficult to diagnose and repair since they had the car for 9 day More

by Volvo XC 90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 03, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 26, 2019

Great Experience Everyone was terrific!!! From the first phone call to picking up my car. They had great communication and did exactly what they said they were going More

by pauls9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 26, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 22, 2019

Great Staff The crew at Ferman Volvo are wonderful. Helpful to the max and friendly to boot. Always enjoy my visits. I know that they give they're full attenti More

by SUE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 21, 2019

Excellent attention to my individual struggles Nobody likes to think they are just another number in a service department. At Ferman Volvo, the advisors take care of my concerns as if I am their o More

by PSMITH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judi, Matt Ketchum
Nov 21, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 21, 2019

Volvo service Matt and Sharon were professional and went above and beyond as always. They are professional and knowledgeable. A pleasure to deal with.I highly rec More

by DELOPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 15, 2019

Exceptional Service Matt and Sharon do an exceptional job in taking care of their customers. Alan and Chris never forget their customers. Mark in parts department is alwa More

by LIFETIME123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in parts, Alan Klingaman, Matt Ketchum
Nov 15, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 14, 2019

2013 XC90 Service. The service department is outstanding. Sharon and Matt at the service desk fully understand what is needed for any particular scheduled millage appoin More

by BGBRIDGE2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 15, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

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November 11, 2019

Used car warranty honored I purchased a used 2015 Jeep Grand Charokee. They give a 3000mi or 100day bumper to bumper on used cars. My battery was going bad so they replaced it More

by art.perez17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 08, 2019

Fast and easy Great service, thank you !! it wasn’t the first time and will not be the last, I recommend this service for my family and friends. More

by sherin.tadros
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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