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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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December 19, 2019

Great Servicel Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. P More

by ESPECTOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 26, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

Great like always The service here is top notch by far the best service I have ever had at any sort of car dealership. They go above and beyond More

by jberger9359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 17, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

Tire Problem The tire indicator on my car was registering a problem. I brought my car in and they diagnosed a hole in one tire. They fixed it within a hour and I More

by SUE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 17, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

In for service Service got the car in promptly. Repair one problem but couldn’t find anything on the other problem I am not concerned about it at this time. More

by djreb84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 12, 2019

Very Good Very good service. Not thrilled on how long my front brake pads and my front tires lasted, but that's volvo. Service center runs a good service depar More

by Rich Canter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 11, 2019

Volvo Service Got me in the same day, Matt has always been very friendly, efficient and helpful. Service was quick and got me out same day as well. More

by Nilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 10, 2019

Initial impression NOT VERY GOOD Bought a certified preowned Volvo. The compressor to deal with a flat tire missing. ($200 from their parts dept.) First time I drove the car at night More

by NeverAgain
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hanson, Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 17, 2019 -

NeverAgain responded

Working with dealer to resolve issues.

December 09, 2019

Ferman Volvo is the BEST I have been going to this dealership for 10 years. I have ALWAYS been treated fairly and with mutual respect. Quality should be their middle name. More

by KLYNCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 06, 2019

quick and friendly I dropped a vehicle for some warranty concerns and it was completed the next day and ready for pick up. fast, friendly service. thank you. More

by ndaehne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 06, 2019

Intermittent missing/stumbling Although my car did not repeat the intermittent problem while it was at Ferman, I received the usual friendly, efficient service to which I've grown a More

by DHYEASTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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