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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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May 21, 2020

Everyone there are professional and courteous. I always feel welcomed. And the work is first rate. I’ve been driving A Volvo since the 70’s and this is the best dealership I’ve visited. Sincerely, Bar More

by WOLFF.BARBARA
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 26, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 19, 2020

Service Review We enjoy working with the service staff at Ferman Volvo. They go above and beyond to meet our needs and provide the best prices available. More

by cherylwatson0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 20, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 18, 2020

My son's 2012 XC70 broke down and needed service. My son's car (XC70) took a brain fart, and had to be towed to your location. Initially it had a bad battery that was replaced. But upon the return tri More

by BGBRIDGE2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 20, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 16, 2020

My car is not performing well. Also I am having issue with the Bluetooth. I can’t play songs and this was part of the service that was suppose to be performed when I brought the car in. More

by williambirtwell
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 18, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 15, 2020

Accurate diagnosis, clear estimate, work completd as promisd Brought car in for a free safety check and a short list of concerns looked at. Most concerns were addressed quickly, but warm air conditioning needed More

by pajohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Ketchum
May 18, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 14, 2020

Great service 30K maintenance done in under 2 hours. Delivered as expected. Clean waiting area w/plenty of separation. No virus concerns. Have been taken care o More

by HACKCRAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 15, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 14, 2020

1st year service maintenance on leased car. I must have misunderstood at time of lease agreement what costs were covered under agreement T’s & C’s. Sharon and Matt very helpful and attentive as More

by staceyeshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 15, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 11, 2020

Service & Parts Departments: I was greeted by the Service Advisor upon arrival. She was attentive as to the concerns with my vehicle and it was promptly moved into the service bay. This was a sched More

by robertstitt225
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 01, 2020

Everything was fine. They like to take care of you. Left a bottle of cleaner in the car and was surprised that they couldn't reset indicator light about the alarm system. More

by JENNIFERGOZLAN
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 01, 2020

Super Satisfied Sharon always takes care of me as if I were family, and it's appreciated greatly. Loaners are always a pleasure, and service is top-notch. More

by dhphilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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