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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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June 19, 2020

These guys are the best-as they provide complete "one stop shop" each time I visit. They are both knowledgable and caring about my repair needs. I will definately be back. More

by delavega5
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 22, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 18, 2020

Very happy We drove 2.5 hours (vs. 1 to a closer dealer) to get to Ferman and were very happy we did. They were able to accomplish a lot of work in a short perio More

by beth_mizell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 15, 2020

Always 5 star service from Ferman Volvo. My service advisors Sharon and Matt are the absolute best! I am completely satisfied with my service visit for scheduled maintenance. More

by SIMPLESOUL2
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 17, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 08, 2020

They are an amazing dealership and always go above and beyond to help. My daughter had a speaker issue and a leak, they fixed it right away. Thank you again Sharon More

by melissamarie74
Recommend Dealer
Yes
Employees Worked With
Sharon
Jun 10, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 04, 2020

Always there. Tarpon Springs Ferman Volvo -- Matt and Sharon in service provide excellent customer service, and advice, offering solutions and working diligently to More

by sheilaheatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 08, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 04, 2020

As always the service was great. I was greeted my car was checked out. Was given a loaner car. Was called when my car was finished the service writers were great. The sales people were great. More

by ESPECTOR2
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 08, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 01, 2020

Excellent Service! Over the last nine years, I have received excellent service from every employee that I have dealt with at Ferman Volvo. I usually deal with Matt Ketc More

by MKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jun 01, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 31, 2020

Very surprised at the labor charges Friendly people but oil change and spark plugs labor $200+. I’m aware of the labor flat fee. I’m retired too much cost kills my budget...big time More

by PINKDENMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 22, 2020

Excellent customer service once again! Thank to both Matt Ketchum and Sharon O'Connor for taking great care of my XC60. You guys always treat us like family. See you next time. More

by GGILBERTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 26, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 21, 2020

air in car great people, great service! volvo is an expensive car to maintain. i only continue to buy for the great back support from the seats.. all the serv More

by kathleenjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
May 26, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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