Ferman Volvo Cars of Tarpon Springs - Service Center
Tarpon Springs, FL
1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center
Excellent service Had a flat tire that could not be repaired plus service was due. The new tire was not in stock, would be delivered the following day. The service staf Had a flat tire that could not be repaired plus service was due. The new tire was not in stock, would be delivered the following day. The service staff gave me a loaner to drive home plus had my car returned to me the next afternoon. Now that is service above and beyond! More
Excellent Service Department Matt Ketchum has thorough knowledge of my C70 Volvo. Always helpful and always on top of his game. Moving to Clearwater but I will still drive up to h Matt Ketchum has thorough knowledge of my C70 Volvo. Always helpful and always on top of his game. Moving to Clearwater but I will still drive up to have Matt service my car. More
The service representative Matt is always so kind and helpful. He always goes above and beyond and treats my wife and I with the upmost respect and helps cater to our busy military life. I’ve been dealin helpful. He always goes above and beyond and treats my wife and I with the upmost respect and helps cater to our busy military life. I’ve been dealing with Matt since Late 2013 and he always continues to raise the bar every time we bring our Volvo in for service. More
Great service and customer care. These folks know what theyre doing and they do it well!! The location is out of my way but its well worth the drive. theyre doing and they do it well!! The location is out of my way but its well worth the drive. More
I have had several Volvo‘s over the last 20 years and I cannot say enough positive things about the service manager Matt and his team. They afford extraordinary customer service and I have never been disap cannot say enough positive things about the service manager Matt and his team. They afford extraordinary customer service and I have never been disappointed. I would highly recommend this service team without reservation More
XC60 Service 7/9 Review3 Matt was proactive - reviewed my initial service request and updated and corrected per car mileage. He was attentive and helpful suggesting my servic Matt was proactive - reviewed my initial service request and updated and corrected per car mileage. He was attentive and helpful suggesting my service options. Definitely the type of personal service I have come to expect and appreciate. It is this type of service that lead me to choose Ferman Volvo. More
Excellent Our vehicle experienced a system fault wit the ABS system that required immediate servicing. We took the vehicle directly to Ferman Volvo and were tre Our vehicle experienced a system fault wit the ABS system that required immediate servicing. We took the vehicle directly to Ferman Volvo and were treated with the usual friendly service Administration Team. They took our car in immediately for technical diagnosis and repair. We were contacted within just a couple of hours that our vehicle was ready for pickup. The entire experince was excellent! More
Great dealership. The people are great. The service writers are the best. The service department is by far the best I hav dealt with. I have purchased three automobiles from this dearship over the year writers are the best. The service department is by far the best I hav dealt with. I have purchased three automobiles from this dearship over the years. More
Service advisor was welcoming and helpful Sharon took care of the problems and gave me a loaner. She had the vehicle serviced quickly and had it detailed. Would use this dealer again. Sharon took care of the problems and gave me a loaner. She had the vehicle serviced quickly and had it detailed. Would use this dealer again. More
The Ferman Volvo dealership in Tarpon Springs has a most exceptional service department! They get directly to the matter and make sure I understand what needs to be done. Then, they complete the task and I’ exceptional service department! They get directly to the matter and make sure I understand what needs to be done. Then, they complete the task and I’m given the sense of assurance that my XC-90 is good to go! Understanding and trustworthy is what their motto should be!! Thank you. More