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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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April 01, 2021

Service is always excellent and Sharon always takes great care of me! Give her a raise!!! She’s very knowledgeable and always seeks to ensure we do what works best for us long term. More

by selekab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 31, 2021

Great customer service ALWAYS at this dealership. Also I’m pleased with the mechanics employed at Ferman. My next Volvo will definitely be purchased here because of your customer facing personnel. More

by robiedbpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 01, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 23, 2021

Allwys friendly and knowledgable advice and response to questions. Quick and excellent followup on minor cmplaints, though few. I like the option of the Saturday appointment option> More

by H.JENSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2021

Amazing team, they really go above and beyond to get your service needs resolved immediately. BMW, Audi, Mercedes, may have slightly faster cars but their service department doesn’t stand a chance compared t More

by jwacksman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 19, 2021

The service department is friendly and wonderful. Always trying to help. I loved having my car detailed to drive home, nice touch.small but quality More

by m.whittemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 19, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 17, 2021

Always have fast, friendly service. They always explain everything to me, and make sure all is done at my convenience. I have been a customer here for 20 years and would not entrust my car's service to any More

by eyegirlone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd in the Volvo Service shop., Matt Ketchum
Mar 17, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 17, 2021

Excellent service and responsive to your needs. Pre appointment reminders and post repair follow up is excellent. The service department team is very helpful and make suggestions on appropriate mainten More

by DKANURI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 17, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 15, 2021

In and out. Great customer service. Every experience is amazing with the team. They explain and make clear all the services they are doing to your car. Highly recommend! More

by fuller.miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 15, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 11, 2021

Exceptional staff and overall great experience!Was able Exceptional staff and overall great experience! Was able to get an appointment set up easily, didn’t take too long with my car and even offered a com More

by SYD3KEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 12, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 09, 2021

I showed up when I didn't have an appointment and they still manged to squeeze me in. Because of y'all I could make an informed decision about my used car purchase! More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 10, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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