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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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October 18, 2021

The service team is very efficient and friendly. It is always a pleasure to see them. Very much appreciate how they listen to my car issues and advise accordingly. Great service. More

by Elaine Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 16, 2021

Excellent customer service. Valet service with a loaner is a perk that has kept me coming back year after year. Great company that treats me like family. Love Matt and Sharon. More

by Jmweeks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet guys are so friendly. , Matt Ketchum
Oct 19, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 11, 2021

Ferman Volvo always has my back. I have popped in for help several times and always accommodating More

by kwstull@bellaouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 11, 2021

Great service. The service writers are the best. They have always been able to fit me in in an emergency. More

by ESPECTOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 13, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 06, 2021

Matt and the Service Staff is ALWAYS helpful and caring--great experience and just a pleasure to be your customer--Thank You!! More

by jjluecke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 01, 2021

I find the Service Department to be very efficient, accessible and friendly. Great Customer Service. More

by nradan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 01, 2021

Good service polite staff very friendly they know about your car very satisfied with there services More

by Badabom28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 27, 2021

My choice for service for 25 years. For purchasing a car also. I appreciate having a complimentary loaner. More

by spike149247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 22, 2021

your service department sucks with a capitalS I would not recommend your dealership to anyone because of your POOR service More

by fmevoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 21, 2021

Always a great experience with the Service department agents and techs. Wouldn’t go anywhere else with my XC-90. Thanks for all you do. More

by BILL.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 27, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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