Ferman Volvo Cars of Tarpon Springs - Service Center

Having my 2021 XC60 serviced is a pleasant experience. Really. Scheduling is simple. Take my car on time; better than expected turnaround; is returned washed and vacuumed. The service folks are pleasant, Really. Scheduling is simple. Take my car on time; better than expected turnaround; is returned washed and vacuumed. The service folks are pleasant, professional. Doing business with Ferman has been a positive experience. More

They did an excellent job of installing the roof cross members. Very nice to talk with. members. Very nice to talk with. More

Sharon made sure my mechanical need was immediately met and then let me know that no charge would be needed as the tire repair was still under warrant. I then called to learn how the tire notice on my dash and then let me know that no charge would be needed as the tire repair was still under warrant. I then called to learn how the tire notice on my dash could be undone, recalculated and taken off the dashboard notice. Well done. More

Very professional and knowledgeable but your waiting area is too small and uncomfortable. I also went in for an oil change and wasn’t told they were doing an update. It resulted in me being there almost two is too small and uncomfortable. I also went in for an oil change and wasn’t told they were doing an update. It resulted in me being there almost two hours I was not counting on More

Matt is always kind, courteous and takes the time to explain things. Worth the trip! explain things. Worth the trip! More

Always willing to get me in when I need to get something done with my car done with my car More

I would have given 5 stars but they let our car sit 2 weeks because they needed form signed. Then they say they will hold check until end but it went through 2 hours later. Communication is the biggest weeks because they needed form signed. Then they say they will hold check until end but it went through 2 hours later. Communication is the biggest problem. I am praying after the body shop having my suv fir 3 months plus that the job is done right . Very disappointed with communication as I had big communication issues with sales department. I will say the salesman certainly knew the vehicle inside and out. He was just bad with getting everything signed the first time. Then couldn’t get emails. Really I should give them a 3 conserving we paid over 50k for bad service More

The service department detailed my F150 and it looks like new. Thanks for the great job. new. Thanks for the great job. More

Always a great experience. Friendly and fast service. Love the concierge. Great charity offers with Metropolitan ministries Love the concierge. Great charity offers with Metropolitan ministries More

I’ve use this dealership for the last 20 years always excellent service And very polite excellent service And very polite More