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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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January 10, 2022

The service advisors are very pleasant on the phone and in person, Knowledgeable as well More

by jbirdfamily4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 09, 2022

I booked an appointment for a recall item - I arrived on time and was greeted with a smile and was out of there within the hour. Great service, Thank you. More

by scota101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jan 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 07, 2022

Extremely efficient and courteous. The process of checking my car into service and later picking up and the works that were performed were top notch. Highly recommend the dealership. Max More

by max29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 06, 2022

Great team of people who work hard to get any problem resolved in a timely manner. More

by tonyb_100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 06, 2022

Efficient, kind, and knowledgeable. The dealership is a great place to keep my vehicle in good condition and gives me comfort that I can drive a safe, secure car! More

by Vivianfasano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 05, 2022

From the moment I called and spoke with a rep, they were extremely friendly. Upon arriving, the service desk was extremely nice. Service was fast, done within the hour. Thank you! More

by Nvavoulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jan 06, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 05, 2022

I feel this dealership is committed to customer service and satisfaction. The service personell are friendly and informed. The wait time for service on my vehicle was reasonable. More

by Ole1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jan 06, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 04, 2022

Service desk staff were friendly and informative. Repair was incomplete. We only had one item fixed completely but we are calling to ask to finish fixing it. More

by floomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and another man
Jan 05, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

January 03, 2022

Ferman has been professional and very helpful in all things regarding my Volvo! Thank you More

by mfklett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 03, 2022

The service department determined what was wrong with my Volvo and had to order the part. When the part didn't come in they provided me with a 2022 Volvo loaner and kept me informed on the parts arrival tim More

by Beverly Hills 1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 05, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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