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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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February 10, 2022

My experience at Ferman is consistently great. They are professional, knowledgeable and polite. I would not go anywhere else. More

by Terryreavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

I find the people that work in this department be very kind, pleasant and helpful. I will continue to drive the 2hours due to the excellent service. More

by joanwhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt & Sharon are keepers. They are beautiful souls., Matt Ketchum
Feb 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

Always quick and efficient service. I enjoy the accommodations made for me while I wait for my service. The waiting room waiting always has plenty of refreshments. More

by Deanomyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Feb 10, 2022 -

Deanomyte responded

Always quick and efficient service. I enjoy the accommodations made for me while I wait for my service. The waiting room waiting always has plenty of refreshments.

February 10, 2022

Always a pleasure dealing with Sharon and Matt. They are always polite and friendly. Most importantly, they are very professional. I have and will continue to recommend this Volvo dealership for sales and More

by tssdonnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 09, 2022

They are always pleasant and very accommodating. The loaner vehicle is also very clean and dependable. More

by rnj765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 09, 2022

I was there for 2 hours - had called earlier and explained the purpose of the appointment - no contact from the service team until they told me the part would not be in until the following Tuesday. More

by RICHARD.GLASS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 09, 2022

I bought 2 Volvo’s at this dealership and the people are great, both service and sales! More

by Irene_quinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 07, 2022

Great staff on duty the day I delivered my Volvo for a 10,000 miles service and a detailing and when picked up everything was fixed perfectly. More

by br1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 06, 2022

Matt and Sharon are very friendly, accommodating, and superb service. Great staff at Tarpon Volvo! More

by Bambavaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 05, 2022

All has been going great with this dealer. Good service friendly ppl and love the car More

by lornashorttri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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