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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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February 23, 2022

Very attentive and knowledgeable! Issue was resolved quickly. Price was reasonable. I'm always taken care off properly. More

by jfval2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 24, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 22, 2022

Always a pleasant experience dealing with Ferman Volvo service. True professionals. Polite, timely, knowledgeable, and honest. More

by heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 20, 2022

I receive great service every time. Service advisor was Matt and he was very helpful and got me taken care of! More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Feb 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 17, 2022

I enjoy coming to Ferman Volvo because of the service, kindness and professionalism that I experience from the team that sees me. More

by traceymick3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 18, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 15, 2022

Attentive and knowledgeable staff. Service with a smile. Keep you informed regarding the status of the repairs. More

by DKANURI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

Sharon and Matt and everyone at Ferman Tarpon Springs are like family! Love them! Always ready to help in any situation. I'd give them 10 stars if I could!!! More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

Very friendly and courteous personnel! ! I highly recommend them for all service related needs on your vehicle. More

by jetman737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

The service manager was nice but the service center never returned phone calls or online messages. The service center also never called with updates, I had to call at the end of each day for status. More

by rcheal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

There wasn’t anything special about this dealership. Small, run-down and very outdated. Staff was nice. I expected my car to be vacuumed and washed along with the service, but apparently that isn’t part More

by sills.relics-0f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Coleton Reece
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

February 14, 2022

Matt and Sharon take great care of me. I can always count on excellent customer service. I highly recommend this Volvo service team. More

by JANNAWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Feb 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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