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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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April 01, 2022

Our issues with our Volvo are always looked after very well - Sharon and Matt are very knowledgeable and engaging. More

by D & O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 04, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 01, 2022

Service personnel are experienced, professional & attentive to customers concerns. They treat you as if your family unlike other dealerships More

by JULIOM908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 04, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 01, 2022

The service staff is very friendly and helpful. They are very good at remembering you and your vehicle history. I have only been here a few times but each new experience has been last the last. More

by SR3159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 04, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 01, 2022

Always great service, I would bring my volvo anywhere else. I highly recommend Ferman Volvo More

by josephtoomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hanson, Matt Ketchum, Charles Whaley
Apr 04, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 31, 2022

The service advisors were very knowledgable and coordinated with the warranty dept on my behalf. My vehicle was in service for 2 weeks with a major repair and I received a rental car while it was b More

by cbiuk924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Apr 01, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Always accommodating and professional. They are my preferred Volvo dealership when it comes to sales and service! More

by mradzavich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Sharon & Matt at the Tarpon Springs Service Department are excellent. They go above and beyond. Volvo is a better company because of them. More

by Ani Marrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Fair to good. I did not like the girl that said would you run over cement. More

by path.hibb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

I dropped off my Volvo for maintenance service. This company did a great job, checked out everything, cleaned my Volvo and the price was excellent. Define 5 star place! More

by danakcarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 30, 2022

Very pleased with Matt in the service department. Friendly, helpful, courteous, patient. Love the coffee machine too! More

by Jengreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 31, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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