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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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July 23, 2022

When you run routine maintenance it would be helpful if you reset the safety settings back where I had them. I’d also love it if the car was clean when I picked it up. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 22, 2022

Dealership was very efficient. No loaners available, but did give me shuttle service which was a huge help and my car was ready same day! Shuttle driver was super nice and made me More

by deestray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 22, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 21, 2022

Professional friendly competent respectful honest quick and overall a really good experience. I would buy my car there again and return for service any day More

by VOLVOSERVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jul 22, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 21, 2022

Professional friendly competent respectful honest quick and overall a really good experience. I would buy my car there again and return for service any day More

by VOLVOSERVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jul 22, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 18, 2022

Wry responsive service personnel committed to a seamless service experience. Will be using Ferman Volvo again for future service needs. More

by tonyleuckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 19, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 11, 2022

Matt and Sharon were awesome as usual a pleasure to work with and will trust them with Catherine s car every time. More

by mplum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 12, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 11, 2022

Good people. Waiting area is from 1980’s. Needs to be changed. Any software update should be automatically done during service visit. More

by add14039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 12, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

Jul 12, 2022 -

add14039 responded

Good pleasant people. Very Good service experience. Very Good sales people. Very Happy with my volov from Ferman Volvo. Buying another one in December.

July 11, 2022

It is in the start of a renovation. Sharon was friendly and made me feel welcome More

by mindy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve you in the future.

July 08, 2022

Took my Volvo v-60 in for it’s 70k service. I don’t know what they did or anything else about my visit as I was never told what was checked, adjusted, or changed. I think my oil /filter was cha More

by jimhouck47
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 05, 2022

Very genuine in their greeting and care for my car and me. I appreciate this. More

by DFogh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 06, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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