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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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August 22, 2024

Was serviced back in May (middle)Although I appreciate all you did with accommodations of driving me to work,I had my Volvo in the shop for 2weeks and the day I drove it home after they couldn’t fix,due t More

by tamaraemery81
Service Communication
Recommend Dealer
No
Employees Worked With
James Forcina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 22, 2024

Marty picked my car up for service, the dealership gave me a loaner and returned my car the next day. Everything worked out fine. More

by jaleigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 21, 2024

Always a painless transaction. Chris Roy and his team are awesome. I have bought multiple vehicles from them and have never been disappointed. More

by Marc Moser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 21, 2024

Above and beyond for a dad trying to help his daughter away at univ of florida. First class service. Thank you Ocala Volvo and Ferman Volvo!! More

by jason@hhybor.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Palaez
Aug 21, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 21, 2024

Easy to work with and awesome service and thorough services. Waiting area could be better. More

by chetanbecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 21, 2024

I appreciate your less than 1 hour battery replacement turnaround when I needed it the most. Thanks for the great service More

by jerrymarylyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 20, 2024

I bought an XC 90 there’s been a software problem with the car and Volvo knows about it but they don’t know how to fix it. Yay for me. I’m thinking about getting out of it. More

by Donnythemeatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review. Please contact us to let us know how to better serve in the future!

August 19, 2024

Reliable and consistent in service delivery. The service team is professional and service centric. I would recommend anyone that has a Volvo vehicle to use their services. More

by DKANURI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 19, 2024

The service people are great very helpful in answering all my questions . The girls at the service desk are the best very friendly and very accommodating . I would recommend this dealership to everyone ! More

by 018R2902A70W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kashtan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 17, 2024

Jim was amazing and helped us in every way! We are super happy we chose this dealership. It felt like a family. More

by dianalott2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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