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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,090 Reviews

1,090 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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August 13, 2022

Always a pleasure to do business with Ferman Volvo. The staff is friendly and knowledgeable and the work is always above par. More

by flasunshine46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 15, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 13, 2022

Matt and Sharon in service are incredible and a big reason why I buy Volvo. Great communication and set expectations accurately. Highly recommend. More

by sgrasso44
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 13, 2022 -

sgrasso44 responded

Matt and Sharon in service are incredible and a big reason why I buy Volvo. Great communication and set expectations accurately. Highly recommend.

August 10, 2022

Always fast professional affordable service. Matt and Sharon are always available to answer questions and assist. Great Team. More

by Challenger2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 10, 2022

The staff was very accommodating and friendly. I will continue to use the Ferman volvo service center. More

by LauraMcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 09, 2022

Easy to book appointment. Everyone at the dealership was nice. Tarpon Springs is a fun town to wander around while waiting for the service. More

by Brandyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 06, 2022

The customer service was outstanding. Unfortunately, what I was told my car required to fix I would have to find the parts on my own as they were discontinued. I had a problem with my con More

by hera196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 05, 2022

The appointment was for 8 40, they took my car back on time and gave me an estimate which was about 5 minutes from the actual time that the car was ready. Great service. More

by rich.pifko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 04, 2022

Great place to get your vehicle repaired. Staff is very friendly and courteous. Awesome dealership More

by shrews67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 05, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 04, 2022

Friendly & efficient service. Service advisors go the extra mile. Technicians are very knowledgeable. Make you feel like family More

by SROBB331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pittman , Matt Ketchum
Aug 05, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 04, 2022

Always very friendly and helpful. Sharon and Matt are very knowledgable and always go out of their way to be accommodating. More

by sandpiper618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Aug 05, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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