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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,092 Reviews

1,092 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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November 15, 2022

Service Department is second to none. I waited for my car to be repaired. It was repaired in one and a half hour. That included an oil change and diagnostic to find a stop start problem. More

by ESPECTOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 16, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 11, 2022

I am very happy with my new Volvo xc90 my salesman Mike was not high pressure all.The service manager Matt is very courteous and his asst.Sharon is also excellent.I am very satisfied. More

by skus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Matt Ketchum
Nov 15, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 10, 2022

Took good care of me. ..no extra work performed before estimating and approval given . Pleased with assigned service people. More

by jonip177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 10, 2022

Service was efficient, professional and timely as always But I am getting an alert that my brakes need inspecting Should that have been part of my 70K mile checkup?? More

by tonyvkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 10, 2022

Super friendly and easy to work with! They always work around my crazy schedule with my family. More

by Xc90lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 06, 2022

Just a very bad service. . They actually think that the customers are stupid, Trying to add extra stuff on the bill where they had no business adding it Not trust worthy at al More

by VTZAVARAS
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 05, 2022

Service staff was polite, courteous and informative. My issue was diagnosed and repaired quickly at a reasonable price. My go to place. More

by Candersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 02, 2022

Everything is awesome at this dealership from the reception to the salesman to the mechanics, especially the general manager More

by Wayne.babst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 02, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 30, 2022

The service and maintenance experiences I have had at Ferman Volvo have been positive in every way. I appreciate the professionalism of everyone on the team. More

by sallyo1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Austin
Nov 01, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 25, 2022

As always, Matt and Sharon provide excellent personal service and I have no problems scheduling and confirming the appointment More

by DJLAWRENCE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 26, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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