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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,092 Reviews

1,092 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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January 20, 2023

Took car in due to issue with brakes. Was told master cylinder needed replaced which I authorized for approximately $1200. The brake problem persisted and it turned out the actual issue w More

by mjaye1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 23, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 19, 2023

Excellent service dept. Matt & Sharon are the best! Can't say enough wonderful things about them. More

by Tenajg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hanson, Matt Ketchum
Jan 20, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 16, 2023

Waited 10 min. Problem quickly identified, part ordered, part received by mail in timely manner. A pleasent experience overall. More

by 2tomas4810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for the review!

January 15, 2023

Always professional & gets the job done correctly. Nice to have a company you can count on! More

by marymiles12
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jan 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for the review!

January 14, 2023

Friendly, patient, helpful, polite, above and beyond customer service and motor running better than ever! More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for the review!

January 12, 2023

Great service department. In and out in less than hour. Service writers are great. Problem fixed first time. More

by ESPECTOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 12, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2023

Service is always great, including the valet service that I used for the 1st time! Thanks Sharon! More

by ralynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2023

The sales people were very honest. Very helpful answered all of our questions the delivery of the car was great. More

by basketpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 11, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 07, 2023

They were very helpful showing which size of roof bars to order for my new car More

by jamesmgiles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Matt Ketchum
Jan 09, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 05, 2023

Knowledgeable wonderful advisors and always find a space for me to work while waiting. Wouldn’t take my Volvo anywhere else More

by denise.clemence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 06, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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