Ferman Volvo Cars of Tarpon Springs - Service Center

Dropped off vehicle for scheduled service. End of day rolled around no answer on phone and car unexpectedly stayed the night. Next day still no answer from calls and texts to service advisor. End of day rolled around no answer on phone and car unexpectedly stayed the night. Next day still no answer from calls and texts to service advisor. Finally called manager and hour late called to say car was done. Didn’t go over what was all done or anything. Had no issue sending text to me for approval of additional repairs. #failedcustomerservice More

They had my car for a month. They did not add any gas or wash it when they brought it back to me. It sat outside the entire time. I did not receive any updates unless I called a They did not add any gas or wash it when they brought it back to me. It sat outside the entire time. I did not receive any updates unless I called and then I was always told that the person that could tell what was going on wasn’t in, so they would have to call me back (they never called back). They never found the problem with my car and it has done the same thing again once since I got my car back. I have had several issues with the automatic safety systems (lane assist and front collision assist), as well as the phone connectivity to utilize the air play on my Apple iPhone. They have not been able to fix these issues because they are intermittent and they say they cannot replicate them. More

Fantastic treatment! I couldn't have asked for better service. Very friendly and very impressive! I couldn't have asked for better service. Very friendly and very impressive! More

Great service! Brought my car in for routine maintenance. I had coffee and snacks while I waited. In and out in about an hour. Brought my car in for routine maintenance. I had coffee and snacks while I waited. In and out in about an hour. More

People are friendly services efficient. Sharon consistently does a great job. I enjoy bringing my car here. Sharon consistently does a great job. I enjoy bringing my car here. More

I had a nail in my tire. Was giving a 8:15 appointment and was out by 9:25. The service in Tarpon Springs is great. That is the reason that I drive from Tampa. Was giving a 8:15 appointment and was out by 9:25. The service in Tarpon Springs is great. That is the reason that I drive from Tampa. More

The service team is friendly, knowledgeable, accommodating and they keep me informed about times and prices. accommodating and they keep me informed about times and prices. More

The work performed was excellent and done right the 1st time. Great job folks, thanks to your mechanic for a great job. time. Great job folks, thanks to your mechanic for a great job. More

Matt and Sharon are expert Service Advisors. They are knowledgeable and personable. I drive from Tampa to Tarpon Springs for all my service needs because of the outstanding service I receive fro They are knowledgeable and personable. I drive from Tampa to Tarpon Springs for all my service needs because of the outstanding service I receive from Ferman Volvo of Tarpon Springs. More

They are so nice for me because my English no good and they are try to Explain for me understand I like all they are try to Explain for me understand I like all More