Ferman Volvo Cars of Tarpon Springs - Service Center

The dealership was clean, and the service department staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost of replacing the main and service batteries which came to over $1,000 (and that was with a 10% off coupon). More

Dealership is clean, loaner was clean, service advisor was polite and easy to qork with. No surprises was polite and easy to qork with. No surprises More

I was excited to purchase a new car, however I had to spend hours to bring the Volvo to standard. spend hours to bring the Volvo to standard. More

No pressure dealership, Jim Baker very helpful as usual. Would highly recommend this dealership if you’re looking for a Volvo Would highly recommend this dealership if you’re looking for a Volvo More

We have had a good experience purchasing vehicles from the dealership as well having a pleasant experience with the service department the dealership as well having a pleasant experience with the service department More

Nice, clean, low pressure dealership. Highly flexible & patient as we test drove 5 cars. Would certainly recommend them Highly flexible & patient as we test drove 5 cars. Would certainly recommend them More

I thought I bought a new car, hassle free but I had problems with the car and had to waste time and take it in to be serviced. problems with the car and had to waste time and take it in to be serviced. More

The service center worked to the beat of their ability to solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle solve the problem for me. Going into the extent of having a multiple people test my car and even offering me an upgraded vehicle More

I just found out today when I was at another Volvo dealership that when I had my car back at this dealership back in 2021 nothing that they said was done is true. I suspected a suspension issue so I t dealership that when I had my car back at this dealership back in 2021 nothing that they said was done is true. I suspected a suspension issue so I took there. I have an extended warranty so the diagnostics would be covered. Anyway , nothing wrong with the suspension (and this is after them keeping the car one week) and talking to their arrogant service manager. He said that they did the alignment and I should pick it up. Fast forward to today, took it for an alignment to Ocala Volvo and they said there was no record of Tarpon doing any alignment !!! They always have a report of before and after the alignment is performed: NO TRACE OF ANY REPORTS!!! Not only their service manager is rude but also a LIAAAR!!!! He told to me come pick up my vehicle and when I said that he does not want me to come down there because it would not be good for him he hung up. Mind you they are used to bully retirees , I am not one of those, I was ready to handle his xxx. 5 minutes later his coward xxx calls me apologizing probably realizing what he did. Don't remember his name nor I care but I hope he is gooooone by now!!! Taking my car to Ocala from now on. More

I had a great experience purchasing my car at Ferman. Everyone was professional and great to work with. Everyone was professional and great to work with. More